Senior Manager, Community Marketing & Managing Editor

Workato•San Francisco, CA

2d•Remote

About The Position

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: * Business Insider named us an “enterprise startup to bet your career on” * Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world * Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America * Quartz ranked us the #1 best company for remote workers

Requirements

7+ years of experience building and managing executive communities, peer networks, customer advisory boards, or similar programs serving senior technology leaders.
Demonstrated experience designing and scaling community, advocacy, or executive engagement programs within an enterprise SaaS, technology, media, analyst, or consulting organization.
Proven track record of independently building new programs or functions from the ground up, including defining strategy, operational processes, member engagement, and success metrics.
Experience developing trusted relationships with senior technology executives, including CIOs, CTOs, CDOs, CISOs, Enterprise Architects, or comparable executive audiences.
Strong understanding of enterprise technology trends and the priorities of CIO and Enterprise Architecture organizations, with the ability to engage credibly in executive conversations.
Experience partnering with content, editorial, marketing, or communications teams to develop thought leadership, executive content, or community-driven programming.
Demonstrated ability to use AI-powered tools and workflows to improve productivity, scale relationship management, automate repetitive work, and identify content or engagement opportunities.
Builder persona with a proven track record of creating successful programs in ambiguous, early-stage environments.
Strong editorial judgment with the ability to identify compelling practitioner stories and translate executive conversations into meaningful content opportunities.
Excellent executive presence, communication, and relationship management skills.
Systems thinker who approaches community building as an operating system, continuously improving processes, feedback loops, and member experience.
Comfortable balancing strategic planning with hands-on execution in a fast-moving startup environment.

Nice To Haves

Experience building or managing CIO, Enterprise Architecture, or executive technology leadership communities.
Experience working at a business publication, industry analyst firm, technology media company, or executive membership organization.
Familiarity with enterprise AI, automation, integration, or digital transformation initiatives and how they impact CIO organizations.
Existing relationships within CIO communities, enterprise architecture organizations, or executive peer networks.
Experience in planning and delivering executive events such as private dinners, roundtables, advisory boards, or leadership summits.

Responsibilities

Build the CIO and Enterprise Architect community function from the ground up: strategy, program design, member experience, operations, and create the relationships that make it all work.
Define how CIOnews creates value for the CIO and enterprise architect communities, and help identify, recruit, and sustain relationships with senior technology leaders.
Work closely with our editorial team to convert those relationships into columns, podcast appearances, events, and more.
Define the operating model for this community: member lifecycle, how members are identified, onboarded, and kept engaged between touchpoints, and the feedback loops that route ideas back into editorial.
Plan and help execute community activations, including executive dinners, roundtables, and co-branded events with partners.
Propose and evaluate new plays as the community matures — vertical cohorts, recognition programs, awards, or peer working groups.
Build and maintain a working relationship base of CIOs, CTOs, CDOs, CAIOs, CISOs, and Enterprise Architects.
Represent CIOnews credibly in rooms with senior technology leaders, at CIOnews events, dinners, and peer gatherings.
Act as a primary point of contact for community members, understanding their priorities well enough to make smart, low-friction asks.
Source, recruit, and shape story ideas with good editorial judgment drawn from community relationships.
Partner with the CIOnews editorial team to translate practitioner conversations into published content — podcasts, columns, interviews, and feature pieces.
Bring genuine editorial judgment: know a good story when a community member mentions it in passing.