GLAD Law Senior Manager, Community Giving

Positively PartnersBoston, MA
$90,000 - $110,000Hybrid

About The Position

GLBTQ Legal Advocates & Defenders (GLAD Law) is a legal organization that has achieved significant legal victories to end discrimination based on gender identity and expression, sexual orientation, and HIV status since 1978. GLAD Law focuses on advancing LGBTQ+ rights, addressing discrimination at the intersections of race and LGBTQ+ status, and countering efforts to roll back progress. The organization is currently navigating a critical period for LGBTQ+ and racial justice, facing challenges from federal actions and state-level legislative and judicial efforts. The Senior Manager of Community Giving will be responsible for shaping and growing GLAD Law’s community fundraising program. This role will focus on expanding the Sustainer Circle monthly giving society, nurturing mid-level donors with major gift potential, and leading signature fundraising events like the Spirit of Justice Award dinner. The position will supervise the Fundraising Events Manager and contribute to building a dedicated fundraising events function. The ideal candidate is a strategic, creative, and proactive individual who thrives in a dynamic environment and is prepared to take full ownership of their responsibilities. As a key member of the Development leadership team, the Senior Manager will drive individual philanthropic support through community engagement, strategic communications, and effective stewardship. This role requires a front-line fundraiser and skilled storyteller who can build and sustain donor communities, articulate GLAD Law’s impact, demonstrate enthusiasm for grassroots and mid-level giving, and is deeply committed to LGBTQ+ civil rights.

Requirements

  • 3+ years of progressive experience in nonprofit fundraising, with demonstrated success in individual giving programs.
  • Experience managing or stewarding a monthly giving or sustainer program strongly preferred.
  • Experience managing a personal donor portfolio, including cultivation and solicitation.
  • Proven ability to solicit sponsorships and/or in-kind auction donations.
  • Proven ability to develop and execute donor communications across multiple channels.
  • Experience supervising staff and supporting their professional development, bringing a proactive, healing-centered approach to leadership – one grounded in problem-solving, and in holding the dignity, autonomy, and holistic well-being of team members alongside real accountability and repair.
  • Strong analytical skills and comfort working with donor databases (Salesforce experience is strongly valued).
  • Exceptional written and verbal communication skills.
  • Creative, strategic thinker who is proactive, takes ownership of their work, and thrives in a fast-paced, high-stakes environment.
  • Demonstrated commitment to LGBTQ+ rights and racial justice.
  • Ability to work some evenings and weekends

Nice To Haves

  • Experience with Salesforce and Pardot is preferred

Responsibilities

  • Design and implement a comprehensive community giving strategy to increase donor numbers and retention at all levels.
  • Lead all aspects of the Sustainer Circle monthly giving program, including acquisition, stewardship, upgrades, and lapsed donor reactivation.
  • Develop and execute donor communication plans, including email, direct mail, and digital channels, that inspire giving and deepen connection to GLAD Law’s mission.
  • Track and analyze key fundraising metrics, using data to inform strategy and report progress to the Director of Development.
  • Manage a personal portfolio of mid-level donors, conducting proactive outreach, cultivation, and stewardship to retain and upgrade giving.
  • Develop individualized engagement plans for portfolio donors, including personal touchpoints such as calls, meetings, and event invitations.
  • Identify and qualify new prospects for the portfolio through data analysis, event engagement, and referrals.
  • Collaborate with the Development Leadership team on moves management strategy and portfolio growth goals.
  • Supervise the Fundraising Events Manager, providing strategic direction and support for GLAD Law’s fundraising event portfolio.
  • Partner with the Senior Manager of Institutional Giving to solicit event sponsorships and engage corporate and individual support to meet event fundraising goals.
  • Manage auction solicitation strategy and execution, including identifying and securing in-kind gifts, experiences, and items that reflect GLAD Law’s community and values.
  • Collaborate on the development of event concepts that engage diverse communities and reflect GLAD Law’s brand and values.
  • Serve as a Development leadership presence at key events.
  • Build and maintain strong relationships with community donors, ensuring all supporters feel valued and connected to GLAD Law’s work.
  • Partner with the communications team to align fundraising messaging with organizational storytelling and campaigns.
  • Represent GLAD Law at community events and serve as an ambassador for the organization’s mission.
  • Serve as an active, collaborative member of the Development leadership team.
  • Contribute to annual budgeting and revenue forecasting for community giving and events.
  • Support a culture of philanthropy across the organization.

Benefits

  • Three weeks of paid vacation
  • 18 holidays
  • 401k participation and Safe Harbor contribution
  • Fully paid individual health and dental insurance
  • Long-term disability insurance
  • Professional development opportunities
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