Senior Manager, Communications

Affirm

4d•$164,000 - $245,000•Remote

About The Position

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. About the Brand and Communications team Brand & Communications shapes how the world understands Affirm and how Affirm shows up in it. We meet people where perception forms: in culture, in the press, across our owned and paid channels, and inside the company. We aim to make our work compound over time, moving at the speed of culture while holding a high bar for craft and clarity. Our job across comms, brand, creative, and social is to make Affirm a brand people trust and are proud to choose. About the Role Affirm has spent nearly 15 years rewriting the rules of credit, grounded in a model that only works when our consumers succeed: no late fees, clarity before you commit. Belief in it is already taking hold with the people closest to the numbers, and the opportunity now is to widen that conviction across the market. That starts with the people who shape how the business is judged: investors and capital partners. You'll build trust and understanding with them where they form their views, from the business and financial media to Affirm's own channels. And you'll hold the through-line, so each milestone builds on the last and the story keeps moving in between. You bring key relationships across the business and financial press and the instinct to play offense, not just defense, because you know credibility is built moment after moment.

Requirements

Corporate and financial comms experience: 12+ years in communications, ideally spanning both a fast-moving, high-growth company and a public one.
Media relationships: established connections with national business and financial reporters, producers, and podcasters, and the standing to be a voice they trust.
Market fluency: a real feel for how the market reads a public company, including earnings, capital markets, and disclosure.
Mastery of the story behind the numbers: someone who gets into dense financials and credit metrics fast, sees what they mean beyond what they say, and turns them into a clear, defensible story that holds up with reporters and analysts.
Sharp writing: the ability to make complex financial topics clear, accurate, and compelling.
Proactive instinct: a bias for creating the story rather than chasing it.
Sound judgment: steadiness in high-stakes, high-visibility moments, and the discipline to act quickly without putting trust at risk.
Operational command: brings order and precision to the highest-stakes moments, so nothing slips when it matters most.
Collaborative partnership: strong working relationships across Communications, Investor Relations, Finance, Legal, and Policy.

Responsibilities

Shape how Affirm shows up in the coverage and conversation the market follows, making the case for what sets it apart from legacy credit and newer entrants as the industry evolves.
Build belief in the business by owning the story behind the numbers – in partnership with Investor Relations, Finance, and Capital Markets – making the case for a model that grows on consumer success, not mistakes.
Lead communications around the milestones that define the company, from earnings, funding, partnerships, major business news. And keep the story moving between those milestones, creating openings to advance it so credibility compounds instead of resetting with each headline.
Earn the confidence of the business and financial reporters, producers, and podcasters who cover the company, across traditional and new media, setting the agenda and becoming the source they return to.
Counsel and prepare executives when the stakes are highest, from media interviews to speaking opportunities, with the messaging and briefing materials they need.
Make sure the business and financial story stays in step with everything else Affirm is saying, so the company sounds like one voice everywhere it shows up.