Senior Manager, Commercial Training

Alfasigma • Morristown, MN

4d • $135,000 - $175,000 • Hybrid

About The Position

Alfasigma is a privately held global healthcare company founded over 75 years ago in Italy, where it remains headquartered today in Bologna and Milan. The Group operates in over 100 markets spanning Europe, North and South America, Asia, and Africa. Over three years ago, we embarked on a transformative journey to become a truly global innovative healthcare company with a leading focus on Gastrointestinal (GI) health. We have experienced remarkable growth, nearly doubled our revenues, expanding geographically, and integrating several key acquisitions. We have also evolved our portfolio, expanded into rare and specialty segments, and strengthened our pipeline and people's capabilities. But our journey is far from complete! In fact, this is just the beginning of a bold new chapter in Alfasigma's history. We are committed to advancing innovation and leveraging our deep expertise to provide better health and a better quality of life for patients and consumers worldwide and expand our reach across diverse markets. As we continue to grow, we are seeking a Senior Manager, Commercial Training, to join the US Pharmaceuticals team. We are looking to bring on an exceptional training professional who can contribute to building a leading US commercial organization that will advance Alfasigma’s mission of bringing innovative medicines to patients with non-viral chronic liver diseases. The Senior Manager of Commercial Training will provide support to the Associate Director of Commercial Training & Development and be responsible for the development and execution of Commercial training: development and execution of training, as well as delivering initial new hire training courses to ensure employees have the requisite level of disease and product knowledge. This position will play a supportive role in identifying the US Commercial training needs (e.g., sales, product, market, and technical knowledge) and translating these into comprehensive, adult principle learning skills driven, high quality, high energy, compliant training and development programs for all functions to impactfully drive the business objectives. This role will provide ongoing training, support and coaching to the commercial home office and field teams. Responsibilities will include the provision, support, facilitation, design, and delivery of training initiatives that develop the competencies across US Commercial teams. The successful candidate will also be able to interact significantly with other functional and geographical teams across the company. It is critical that this person is committed to building effective cross-functional partnerships. The position requires adaptability and the capacity to own tasks, problem solve, and see projects through to their end in a flexible and innovative manner.

Requirements

• Bachelor’s Degree required; on-the-job success is more important than postgraduate qualifications
• A minimum of 3 years of overall pharmaceutical/biotechnology experience
• Prior pharmaceutical/biotechnology sales and sales training experience required; corporate/home office training experience highly preferred
• Launch experience a plus
• Ability to work onsite in the Morristown, NJ office on a hybrid basis (minimum 3 days per week)
• Ability to travel up to 20% (to National and/or POA meetings as required as well as field rides with representatives), which may include overnight and/or weekend travel
• Knowledge of multiple physician types, including hepatologists and gastroenterologists (specific knowledge of liver or other metabolic diseases is highly preferred)
• Proven track record for delivering strong, consistent results in a pharmaceutical sales organization and being an effective, results-oriented project leader
• Must possess a strong ability to manage multiple projects across functional areas, and work independently when appropriate, in teams and as a sub-team lead
• Instructional design principles to create training content
• Strong communication skills with an in-depth understanding of specialty product sales, account management & sales processes
• Strong foundation in adult principles of learning; strong presentation and platform skills in various settings
• Strong interactive, digital platform skills on various platforms, such as Veeva, Teams, Zoom, Podcasts
• Detail-oriented with impeccable organization skills
• Self-starter who demonstrates initiative, energy and enthusiasm; brings a positive, can-do approach to all challenges; works with an appropriate sense of urgency
• Proven ability to adapt complex content into customized workshops for diverse audiences
• Ability to work effectively in cross-functional environment as well as independently
• Flexibility and ability to adapt to changing conditions
• Sense of ethics and responsibility
• Learning agility and ‘scalability’ to take on increasing responsibility as Alfasigma grows
• Consistent demonstration and embodiment of our Corporate Mission: Passion for Innovation; Think Big, Act Small; Learn to Dare; and Teams Build the Future
• Ability to create a fun comfortable learning environment and thrive in a growing, diverse, and inclusive work community

Nice To Haves

• Launch experience a plus
• Knowledge of multiple physician types, including hepatologists and gastroenterologists (specific knowledge of liver or other metabolic diseases is highly preferred)

Responsibilities

• Identify commercial training and development needs; support the US Commercial team (products/technical/skills) needs analysis; develop and implement training and development programs across the field functions
• Lead the development of high quality effective sales training materials including leaders’ guides, and participant guides, while ensuring a blended learning approach, e.g., virtual, regional, face-to-face, national meetings, pull through training
• Provide input on behalf of the Commercial Training function to the development of new marketing materials and messages
• Deliver initial training, providing new employees with the requisite level of disease and product knowledge and skills; this includes development, coordination and certification
• Provide ongoing training, support and coaching to the customer-facing teams in line with the brand strategy; design and deliver training and development solutions focused on developing competencies
• Ensure that best practices in account management (Selling Skills model) and sales effectiveness are embedded in the sales process.
• Record the status of completed training and proactively drive the implementation of new training; track and monitor the effectiveness of the training and development programs using appropriate tools and assess improvements; archive all training material meeting compliance and legal requirements; set up and maintain training record systems
• Consult with Associate Director, Sales, Marketing, Regulatory, and Compliance teams to develop training materials, resources, national meetings, regional (POA) plan of action meetings and project plans
• Utilize and monitor project timelines, resources, and budget projections for short- and long-term high-impact training programs, ensuring that all training initiatives are executed effectively and efficiently
• Collaborate with agency partners and vendors as needed

Benefits

• competitive salary
• comprehensive benefits
• extensive opportunities for professional growth and development
• 401(k) plan with company match
• Rewards and recognition program
• Health care benefits (medical, prescription drugs, dental, and vision insurance)
• Short and long-term disability coverage provided
• Plan coverage for domestic partners
• Paid parental leave benefits and adoption assistance
• Tuition reimbursement assistance
• A generous Paid Time Off program that includes 20 vacation days, 11 holidays, 4 personal days, and 2 volunteer days per calendar year
• Numerous well-being and work/life programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior