Senior Manager, Commercial Operations

Insmed Incorporated

4d•Remote

About The Position

We’re looking for a Senior Manager, Commercial Operations, on the Commercial Effectiveness team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Commercial Operations & Planning Excellence, the role provides dedicated operational support across two brands within Insmed's respiratory therapeutic area. The position serves as a key collaborative partner to the marketing organization, with primary responsibilities spanning print production and fulfillment, the prioritization and streamlining of marketing materials through the Commercial Review Committee (CRC), and a broad range of additional commercial operational processes as business needs evolve.

Requirements

Bachelors degree
Minimum of 5 years of Commercial Operations within a pharmaceutical or biotechnology company
Proficiency with MS Office skills
Ability to work in a fast-paced environment, manage multiple assignments and responsibilities, flexibility, strong communication and prioritization skills are essential
Solid project management skills
Experience working cross functionally with demonstrated ability to partner and create mutually beneficial solutions
A strong and agile team player, who is able to adapt and execute based on evolving business needs
Highly organized with a strong attention to detail, clarity, accuracy, and conciseness
Strong customer service and patient first mindset

Responsibilities

Serve as the strategic relationship owner for the print and fulfillment vendor, guiding day-to-day operations through clear expectations, accountability frameworks, and proactive issue resolution to sustain high service levels
Orchestrate inventory planning in partnership with brand teams — facilitating alignment on appropriate stock levels and driving timely retirement or destruction of outdated materials
Enable the end-to-end flow of approved promotional pieces from agency to vendor by easing handoffs, resolving bottlenecks, and ensuring all stakeholders are aligned on timelines and production standards
Ensure smooth cross-functional coordination around roster changes, resource updates, drop-shipments, and field communications to minimize disruption
Champion the development and governance of the ordering portal in partnership with IT and the vendor — coordinating design decisions, user feedback loops, and compliance requirements to ensure seamless experience for field teams
Drive a culture of continuous improvement by synthesizing vendor performance metrics, guiding process improvement discussions, and supporting contract or scope conversations with relevant stakeholders
Serve as the connection between Regulatory Affairs and brand teams — leading the establishment and refinement of processes that inform prioritization for weekly promotional review meetings
Enable proactive planning and milestone alignment by fostering close collaboration with marketing teams and agencies — ensuring early visibility into upcoming needs and ensuring adequate review time is built into plans well in advance of key milestones
Orchestrate the end-to-end review cycle — driving the coordination of timelines, submissions, and approvals so that materials move efficiently and predictably through review systems without unnecessary delays

Benefits

Comprehensive medical, dental, and vision coverage and mental health support
Annual wellbeing reimbursement
Access to our Employee Assistance Program (EAP)
Generous paid time off policies
Fertility and family-forming benefits
Caregiver support
Flexible work schedules with purposeful in-person collaboration
401(k) plan with a competitive company match
Annual equity awards
Participation in our Employee Stock Purchase Plan (ESPP)
Company-paid life and disability insurance
Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
Employee resource groups
Service and recognition programs
Meaningful opportunities to connect, volunteer, and give back