Senior Manager, Commercial Innovation

Johnson & Johnson•Warsaw, IN

2d•Onsite

About The Position

The Senior Manager, Commercial Innovation will support the DePuy Synthes Commercial Excellence organization as we build and scale a Commercial Intelligence Platform. This role will serve as a force multiplier for the Sr. Director, Strategic Customer Programs, helping translate strategic vision into actionable business outcomes. The ideal candidate combines commercial acumen, consulting experience, process redesign expertise, and strong facilitation skills. The contractor will lead workstreams that identify, prioritize, and define high-value commercial AI use cases while helping design future-state workflows, operating models, launch strategies, and value realization frameworks. This role will partner closely with Commercial Excellence, Pricing & Contracting, Commercial Operations, Sales, Marketing, and Data & Technology teams.

Requirements

10+ years of experience in orthopedics, preferably in business transformation, commercial strategy, or operational improvement.
Strong facilitation, stakeholder management, and executive communication skills.
Strong analytical and problem-solving capabilities.
Ability to work independently in a fast-paced environment.

Nice To Haves

Experience leading cross-functional transformation initiatives.
AI, analytics, or digital transformation experience.
Experience supporting operating model redesign and large-scale change initiatives.

Responsibilities

Facilitate workshops across commercial functions to identify AI-enabled business opportunities.
Develop and maintain a commercial AI use case inventory.
Assess use cases based on strategic value, financial impact, scalability, data readiness, and adoption potential.
Develop business cases and recommendation materials for leadership review.
Document current-state commercial processes and decision workflows.
Design future-state workflows incorporating AI-driven recommendations and agentic capabilities.
Facilitate commemorating decision rights, escalation paths, and governance considerations.
Identify opportunities to eliminate manual effort and improve commercial decision-making.
Support development of phased rollout strategies across commercial domains.
Assist in launch planning activities for new workflows and platform capabilities.
Create leadership-ready content to support launch activities and stakeholder engagement.
Help establish repeatable frameworks for future deployments.
Lead discovery sessions and design workshops with commercial leaders.
Facilitate cross-functional working teams.
Drive action tracking and follow-through across transformation initiatives.
Support commercial domain councils and governance forums.