Senior Manager, Commercial Data Governance & Management
About The Position
The Senior Manager, Commercial Data Governance & Management will lead the governance, stewardship, and operational management of commercial data assets across the organization. Reporting to the Executive Director, Integrated Commercial Data Strategy & Launch Analytics, this role will establish and maintain governance processes, business rules frameworks, metadata management capabilities, and data catalog infrastructure needed to ensure commercial data is trusted, documented, discoverable, and fit for purpose. This position serves as the lead for Commercial Data Governance, Data Stewardship, Business Rules Governance, Metadata Management, and Data Catalog Management.
Requirements
- Bachelor’s degree required; advanced degree preferred.
- 7+ years of experience in Commercial Data Management, Data Governance, Commercial Operations, CRM Operations, Data Stewardship, or related biopharma functions.
- Experience implementing governance programs and stewardship frameworks.
- Experience with metadata, data catalogs, business glossaries, and data quality initiatives.
- Strong understanding of pharmaceutical commercial data sources.
Responsibilities
- Develop and maintain the commercial data governance framework.
- Establish policies, standards, and operating procedures across commercial data domains.
- Facilitate governance meetings and align definitions, standards, and accountability.
- Drive resolution of data ownership, quality, and standardization issues.
- Promote adoption of governance standards across commercial functions.
- Serve as a lead steward for HCP, Account, Site of Care, Payer, Territory, Affiliation, and Organizational hierarchies.
- Partner with IT and MDM platform owners to support governance and maintenance of master data assets.
- Coordinate hierarchy maintenance, account alignment, affiliation management, and reference data governance.
- Lead identification and resolution of data quality issues.
- Establish monitoring processes and scorecards for data quality.
- Establish and maintain a centralized framework for documenting and governing commercial business rules.
- Create and maintain a repository supporting CRM, targeting, segmentation, patient services, market access, and analytics use cases.
- Develop processes for documentation, approval, testing, change management, and version control.
- Establish traceability between business requirements, rules, transformations, and reporting outputs.
- Lead implementation, maintenance, and adoption of the commercial data catalog strategy.
- Develop and maintain data dictionaries, business glossaries, metadata repositories, data inventories, and lineage documentation.
- Establish standards for documenting data assets, ownership, business definitions, and usage guidance.
- Improve commercial data literacy and discoverability of information assets.
Benefits
- medical, dental and vision insurance
- life, long- and short-term disability insurance
- paid parental leave
- a 401K plan with company match
- unlimited vacation time
- tuition assistance
- participation in our Employee Stock Purchase Program (ESPP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
