Sr Manager, Cloud & Platform Engineering

frontdoor, Inc.•,

2d•$165,000 - $205,000

About The Position

Frontdoor is seeking a Senior Manager, Cloud & Platform Engineering to lead teams that design, build, and operate cloud infrastructure and internal platforms supporting mission-critical services at scale. The role is accountable for cloud foundations, platform reliability and resiliency, automation, and recoverability by design, while partnering across the organization to deliver scalable engineering solutions. This technical leadership position combines deep cloud and platform engineering expertise with people leadership and disciplined execution. The Senior Manager leads and develops Cloud Engineers and Platform Engineers; owns the technical vision and roadmap for cloud foundations and internal platforms; and establishes cloud standards, architectural patterns, and governance. The role defines and evolves AWS infrastructure, drives resilient and automated platforms, and works with Engineering, Corporate IT, GRC, Security, Product, and other leaders on infrastructure projects and end-to-end outcomes. The role also supports security, compliance, vulnerability remediation, data protection, and recovery requirements; manages cloud budgets and optimization; and oversees on-call rotations, including serving on the escalation path. The position requires a bachelor’s degree in Computer Science, Engineering, or a related field, at least six years of relevant platform, cloud, infrastructure, DevOps, or SRE experience, and at least five years of people leadership experience managing engineering teams. Travel is up to 5%. The stated pay range is $165,000 to $205,000, with actual base pay dependent on skills, qualifications, responsibilities, experience, and location.

Requirements

Deep hands-on knowledge of AWS at an architectural level.
Excellent problem-solving, analytical, and decision-making skills.
Proven people-management experience leading cloud or platform engineering teams.
Experience managing direct reports remotely.
Experience leading large-scale cloud migrations or platform transformations.
Experience managing complex projects.
Proven experience building internal platforms or shared engineering services at scale.
Deep understanding of Linux environments, networking, and cloud architecture fundamentals.
Experience with DevOps/SRE methodologies and tools.
Experience in performance engineering and capacity planning.
Experience with software development and testing processes in an agile environment.
Experience with Kubernetes, Helm charts, GitLab, Elasticsearch, and Confluent Kafka.
Ability to collaborate cross-functionally and drive results.
Ability to navigate ambiguity and align stakeholders across competing priorities.
Familiarity with secure development processes across the full SDLC, including secrets management, vulnerability scanning, and CVE remediation.
Familiarity with GRC review, PCI audit, and SOC 2 compliance processes.
Ability to manage multiple priority projects simultaneously.
Strong understanding of cloud and platform engineering, IaC, CI/CD pipelines, observability, and reliability and resilience patterns.
Strong written and verbal communication skills, including the ability to engage technical and executive audiences.
Ability to go deep technically when needed while operating primarily at the systems and strategy level.
Demonstrated ability to use data to set priorities and measure problem costs and solution impact.
Demonstrated ability to build automated monitoring solutions that help ensure high production-system uptime.
Experience managing cloud costs, budgets, and optimization initiatives.
Bachelor’s degree in Computer Science, Engineering, or a related field.
At least 6 years of experience in platform, cloud, infrastructure, DevOps, or SRE roles.
At least 5 years of people leadership experience managing engineering teams.
Ability to travel up to 5%.

Nice To Haves

AWS certifications.
AWS experience.
Terraform experience.
Confluent Kafka experience.
GitLab experience.
Kubernetes experience.
Docker experience.
Good working knowledge of Istio service mesh.
Good working knowledge of Akamai.
Understanding of Kubernetes and networking in a microservice architecture.
Agile development certification.

Responsibilities

Lead and develop Cloud Engineers and Platform Engineers, fostering accountability, ownership, and continuous improvement.
Own the technical vision and roadmap for cloud foundations and internal platforms.
Establish cloud standards, architectural patterns, and governance frameworks across the organization.
Define and evolve AWS infrastructure, including networking, compute, storage, IAM, security, and resiliency.
Ensure cloud and platform services are reliable and resilient by design.
Drive adoption of multi-AZ and multi-region resilience patterns where required.
Plan and lead large infrastructure projects with Engineering, Corporate IT, GRC, and Security teams, and collaborate with Product and Engineering leaders on end-to-end outcomes.
Partner with Security and GRC teams on security standards, end-of-life and vulnerability remediation, audit and compliance requirements such as PCI and SOX controls, data protection, and recovery expectations.
Champion automation-first and infrastructure-as-code practices.
Manage cloud budgets, forecast usage, and lead cost optimization initiatives.
Recommend software improvements to increase availability, scalability, and efficiency.
Manage on-call rotations and participate in the escalation path for incident response.
Perform other duties as assigned.