Senior Manager, Cloud & Infrastructure Platforms

Suffolk Construction•Boston, MA

5d•Onsite

About The Position

Suffolk is seeking a Senior Manager, Cloud & Infrastructure Platforms to lead the strategy, delivery, and operations of the organization’s cloud and core infrastructure platforms. This role will have ownership of Azure platform foundations and Microsoft enterprise platforms, with governance across other cloud environments. The successful candidate will focus on platform reliability, modernization, security, cost optimization, and managing partnerships within the Microsoft, AWS, and other cloud ecosystems. The goal is to enable application, data, and collaboration platforms to operate securely and at scale through well-governed platforms and repeatable patterns.

Requirements

Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
8–12+ years of experience in cloud, infrastructure, identity, or platform engineering.
3–5+ years of experience leading technical teams.
Deep experience with Microsoft Azure, Microsoft 365, and Entra ID.
Working knowledge of AWS and hybrid environments.
Strong fundamentals across networking, compute, storage, identity, and security.
Hands-on experience with Infrastructure as Code (Terraform, ARM/Bicep Automation and CI/CD pipelines).
Hands-on experience with Monitoring, logging, and observability platforms.
Hands-on experience Architecting and operating AWS enterprise environments, including IAM, networking/VPC design, compute/storage services, monitoring/logging, security controls, and cost optimization.
Demonstrated experience leading multi-cloud or hybrid-cloud platform strategy, including workload placement decisions, cloud governance, landing zones/account structures, identity integration, network connectivity, and operational standards.
Proven experience operating highly available, enterprise-scale platforms.
Strong sense of ownership and accountability.
Strategic mindset with disciplined execution.
Data-driven and focused on continuous improvement.
Excellent communication and stakeholder management skills.
Calm and decisive during incidents or high-pressure situations.

Nice To Haves

Experience with multi-cloud and hybrid cloud architectures.
Kubernetes and container orchestration platforms (AKS/EKS).
Familiarity with DevOps and/or SRE operating models.
Azure, M365, or identity-related certifications.
Experience in regulated or large-scale enterprise environments.

Responsibilities

Define and own the cloud and infrastructure platform strategy aligned with business and technology objectives.
Define and maintain a multi-cloud platform strategy and decision framework across Azure, AWS, and relevant hybrid/third-party platforms.
Own Azure platform foundations end-to-end, including standards, configuration baselines, and platform roadmap.
Own Microsoft tenant/platform engineering and governance, including Microsoft 365 platform services and Entra ID.
Provide oversight and governance across other cloud environments (e.g., AWS).
Own and manage strategic vendor and partner relationships, including TierPoint, Rackspace and Azure partners.
Provide direct Azure and AWS platform leadership, including account structure, identity/IAM patterns, network connectivity, security baseline, observability, backup/DR posture, and platform roadmap.
Own service health, availability, and operational performance across cloud, infrastructure, and Microsoft platforms.
Establish and enforce strong incident, problem, and change management discipline.
Act as Tier-3 escalation owner for complex platform incidents.
Ensure high-quality documentation, runbooks, and operational procedures are created, maintained, and used.
Define, measure, and continuously improve SLAs, SLOs, and operational metrics.
Provide platform-level ownership and governance for Microsoft 365 services.
Own identity platform strategy and operations using Entra ID.
Partner with Security and Workplace/End-User teams to ensure secure configuration, policy enforcement, and consistent user experience.
Establish standards and guardrails for M365 integrations with cloud-native and SaaS applications.
Own and provide interoperability support for Microsoft resources and services to AI Studio and Data Engineering.
Own and publish a visible, quarterly platform roadmap aligned to business priorities.
Drive infrastructure and platform modernization, including cloud-native adoption and legacy platform rationalization.
Lead automation, standardization, and self-service initiatives using Infrastructure as Code and platform tooling.
Drive technology debt reduction, including deprecations, consolidation, and platform simplification across all cloud platforms.
Own cloud financial management and lead a repeatable cost optimization operating model.
Execute Azure-first optimizations, starting with storage lifecycle/tiering and retention/archiving posture, followed by steady-state compute commitments.
Partner closely with Data Engineering and AI Studio to optimize shared, analytics, and AI-driven workloads.
Establish cost transparency, forecasting, and accountability across platform services.
Establish and enforce lifecycle management standards for high-cost storage patterns.
Partner closely with IT Security to define and enforce security and policy guardrails.
Embed security-by-design across cloud platforms, identity, collaboration services, and network controls.
Ensure compliance with regulatory, audit, and risk requirements across infrastructure and M365 platforms.
Support audits, risk assessments, and remediation activities.
Lead, mentor, and grow a high-performing team of cloud, infrastructure, and platform engineers.
Act as a senior technical leader and trusted advisor to architecture, application, data, workplace, and security teams.
Enable development and collaboration teams through well-designed platforms, clear standards, and self-service capabilities.
Communicate platform strategy, risks, performance, and progress to senior stakeholders.
Maintain a visible, outcome-based operating cadence with clear throughput, ownership, and stakeholder reporting.
Partner with Data Engineering, AI Studio, Enterprise Architecture, and application teams to define secure, scalable, cost-aware cloud patterns for analytics, AI, integration, and application workloads across Azure, AWS, and related platforms.