Senior Manager - Cloud Delivery

US LBM•Boston, MA

4d•Onsite

About The Position

The US LBM Senior Manager - Cloud Delivery leads the delivery, operation, governance, and continuous improvement of US LBM cloud services. This role manages a distributed cloud engineering team and partners with Architecture, Cyber Security, Applications, Data, and product teams to design, deploy, migrate, operate, and optimize cloud-based solutions. The position combines people leadership, technical and service ownership, financial accountability, operational excellence, and project delivery in a rapidly growing, multi-site enterprise.

Requirements

Bachelor's Degree in Information Technology, Engineering, Computer Science, or a related field, or equivalent professional experience.
7+ years of progressive infrastructure or cloud experience, including hands-on Microsoft Azure operations.
3+ years of people or technical team leadership in a distributed enterprise environment.
Experience with Azure IaaS, PaaS, and SaaS services, including resiliency, scalability, cost optimization, operational support, and platform governance.
Experience with Infrastructure as Code (IaC), automation, CI/CD, Azure DevOps, cloud-native and container platforms (AKS, ACR, ACI, Linux), and end-user computing solutions including Azure Virtual Desktop, FSLogix, and Nerdio.
Experience managing engineers, analysts, project resources, vendors, and managed service providers across priorities and time zones.
Experience with cloud financial management, budgeting, forecasting, optimization, and leadership reporting.
Experience leading major incidents, escalations, root-cause analysis, change management, and risk reduction.
Strong communication, presentation, stakeholder-management, and conflict-resolution skills.
Ability to translate business needs into technical requirements and explain technical decisions clearly.
Ability to work independently, manage ambiguity, and support multiple priorities in a matrixed, multi-site environment.

Nice To Haves

Experience with Azure well-architected framework, networking, Entra ID, Azure Policy, landing zones, governance, and enterprise cloud operations preferred.
Experience with FinOps, discounts, chargeback, tagging, and cost accountability preferred.
Experience with acquisition integrations, cloud migrations, data-center transitions, and modernization preferred.
Working knowledge of ITIL, CMDB, security controls, audit evidence, and disaster recovery testing preferred.
Azure Administrator Associate (AZ-104) or higher-level Azure certification preferred.

Responsibilities

Lead, coach, and develop cloud engineering staff, including goals, priorities, performance, and succession planning.
Own Azure infrastructure and platform delivery across production, non-production, and disaster recovery environments.
Develop cloud platform roadmaps aligned with Infrastructure Operations and technology strategy.
Guide design, deployment, migration, and support of Azure, virtual desktop, automation, and hybrid-cloud capabilities.
Lead technical planning with engineers, architects, project managers, vendors, and business stakeholders.
Monitor service performance, availability, capacity, reliability, user experience, and operational risk.
Lead FinOps practices, including budgeting, forecasting, cost allocation, optimization, and executive reporting.
Maintain and test cloud backup, disaster recovery, and business continuity capabilities.
Partner with Cyber Security on vulnerability remediation, secure configuration, access controls, compliance, and risk mitigation.
Ensure operational readiness through change management, CAB review, and clear implementation planning.
Support major incidents, escalations, root-cause analysis, stakeholder communications, and corrective actions.
Maintain service documentation, diagrams, procedures, standards, runbooks, asset records, and CMDB information.
Manage cloud service intake, demand prioritization, resource allocation, and delivery commitments across operational and project work.
Drive automation, standardization, observability, risk reduction, and engineering efficiency.
Communicate cloud strategy, service health, delivery status, cost, risk, and recommendations to key stakeholders.
Perform other duties as assigned.
Comply with all policies and standards.
Adhere to Company’s commitment to workplace safety.
Participate in and complete assigned trainings.