About The Position

This role leads the strategy, design, and activation of enterprise skills and knowledge management (KM). This role is responsible for developing our RTX philosophy, standards, & processes on skills and knowledge management. This results in driving and influencing cross-functional projects that improve how skills/knowledge is captured, structured, shared/developed and leveraged across the organization. The Senior Manager, Career Navigation (Skills + Knowledge Management) will also lead career navigation and internal mobility initiatives, enabling employees to explore growth opportunities and align career paths with organizational needs. They will operationalize skills strategies across the Talent domain (TA, TM, TD&L) by translating into scalable processes, tools and practices, including hiring and selection, workforce planning, and employee development to support a more agile, skills-driven organization.

Requirements

  • Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an Advanced Degree in a related field and minimum 7 years experience.
  • Minimum 5 years of experience leading enterprise-scale workforce initiatives.
  • Prior experience influencing and partnering with senior leaders across various functions, including HR such as Talent Management and/ or Leadership and Development.

Responsibilities

  • Develop and execute the organization’s knowledge management roadmap aligned with business objectives.
  • Partner with WFI on skills roadmap to align on process, tech, comms, change mgmt, etc.
  • Partner with executive leadership and functional stakeholders to identify knowledge/skill gaps and improvement opportunities.
  • Engage with Talent Management and Learning & Development to execute knowledge management solutions and scale across the enterprise.
  • Establish RTX-wide knowledge transfer program and pilot in key functions.
  • Establish KM governance frameworks and content lifecycle policies.
  • Lead career navigation and internal mobility initiatives, enabling employees to explore growth opportunities and align career paths with organizational needs.
  • Operationalize skills strategies across the Talent domain (TA, TM, TD&L) by translating into scalable processes, tools and practices, including hiring and selection, workforce planning, and employee development to support a more agile, skills-driven organization.
  • Manage/engage on end-to-end delivery of KM/skills initiatives, from discovery and requirements gathering through implementation and adoption.
  • Define project scope, timelines, budgets, and resource plans.
  • Utilize project management and CORE methodologies to mature skill / KM solutions.
  • Track KPIs, risks, and dependencies; provide executive-level reporting and status updates.
  • Collaborate with Digital Technology and WFI to ensure system integration, compliance, and scalability.
  • Partner with talent development & technical learning across the functions to ensure integration and application of standards/processes into associated platforms.
  • Develop change management strategies to drive engagement and adoption of Skills / KM tools and processes.
  • Design training materials, communication plans, and user enablement programs.
  • Foster a knowledge-sharing culture across RTX and enable a skills-based organization.

Benefits

  • parental (including paternal) leave
  • flexible work schedules
  • achievement awards
  • educational assistance
  • child/adult backup care
  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • employee assistance program
  • Employee Scholar Program
  • paid time off
  • holidays
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