Senior Manager, Business Transformation & Integration

RBC • Toronto, ON

2d • Onsite

About The Position

This role is responsible for development and delivery of major change at RBC Direct Investing, a leading-edge digital investment business undergoing significant transformation. The successful candidate will take ownership of individual projects (pods) and oversee all aspects of project design and delivery, from the early stages of inception to implementation, while keeping business strategy and key objectives top of mind. Experience in leading diverse teams, in-depth understanding of the business and its fundamentals and competitive landscape, as well as proven ability to effectively navigate high levels of technical and stakeholder complexity are a must. Furthermore, the role requires deep insight and expertise for one or several of the following critical domains: product, pricing, operations, data & analytics, marketing, digital product, customer experience.
The role offers a structured leadership and personal development opportunity and has high exposure to senior and executive leadership levels of the business.

Requirements

• 5+ years of experience in the investment industry or equivalent investing knowledge.
• Proven track record of managing and delivering complex, high-impact projects with multiple stakeholders.
• Deep understanding of business fundamentals, investment products, and competitive dynamics.
• Expertise in digital product development and design, with a focus on creating exceptional customer experiences.
• Exceptional problem-solving and analytical skills, with a natural comfort working with data and numbers.
• Strong organizational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• A "get-things-done" mindset, with a proactive approach to identifying and solving challenges.
• Outstanding communication skills, with the ability to simplify complex ideas and inspire confidence in diverse audiences.
• A strategic thinker who can connect the dots between business goals, customer needs, and operational realities.

Nice To Haves

• Experience working in Agile frameworks and familiarity with project life cycles.
• Professional designations such as CFA, Canadian Securities Course (CSC), Conduct & Practices Handbook (CPH), or Options Licensing Course (OLC).
• Expertise in operational, legal, regulatory, and governance issues related to investments.
• Strong knowledge of brokerage and investment systems.

Responsibilities

• Take full ownership of critical transformation projects and product launches, driving them from inception to implementation while ensuring alignment with business strategy and objectives.
• Deliver clear, concise, and compelling communication tailored to diverse audiences, from frontline teams to senior executives, ensuring alignment and understanding of goals and strategies.
• Provide leadership, coaching, and mentorship to cross-functional teams, inspiring them to achieve their best and deliver exceptional results.
• Manage and organize large-scale initiatives, balancing competing priorities and mitigating risks to ensure timely and successful delivery.
• Build strong relationships across teams and functions, fostering collaboration and ensuring seamless execution of initiatives.
• Apply design-first thinking to craft innovative solutions that address complex challenges while keeping the end-user experience at the forefront.
• Bring a fresh perspective to every challenge, identifying opportunities for improvement and driving continuous innovation.

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Flexible work/life balance options.
• Opportunities to do challenging work.
• Opportunities to take on progressively greater accountabilities.
• Access to a variety of job opportunities across businesses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed