Senior Manager Business Process Excellence

BoehringerPRD•Fremont, CA

2d•Hybrid

About The Position

This position is eligible for benefits under the Employee Referral Program. The Senior Manager Business Process Excellence will work with Site leadership to identify critical areas where there is a business need to execute continuous improvement projects. This role involves creating business cases for proposed changes, validating needs through data analysis, and determining appropriate metrics for initiatives. The position will develop, implement, update, and maintain strategy and methodology for business process excellence/continuous improvement, including Execution and Improvement Methodologies like Six Sigma and Lean. Responsibilities include leading structured problem-solving efforts, providing a robust process for problem-solving and Business Process Excellence (BPE) projects, and communicating obstacles and opportunities. The role also involves networking with other BPE teams to implement best practices and harmonize the BPE approach globally. Telecommuting is permitted, with work performed within normal commuting distance from the Fremont, CA office up to 60% of the time.

Requirements

Master's degree (U.S. or foreign equivalent) in Business, Engineering, Science, Information Systems or related field and two (2) years of experience in the job offered or in a related role OR Bachelor’s degree (U.S. or foreign equivalent) in Business, Engineering, Science, Information Systems or related field and five (5) years of experience in the job offered or in a related role.
Two (2) years of experience with performing project, program, or portfolio management tasks to manage Lean Six Sigma projects, including planning, executing, and monitoring progress to ensure objectives are met.
Two (2) years of experience using statistical methods and tools, including Minitab, R, or Python, to analyze data and draw meaningful conclusions.
Two (2) years of experience analyzing complex problems, identifying patterns, and developing innovative solutions.
Two (2) years of experience applying understanding of and analyzing the interconnections within business processes and how changes impact the overall system through systems thinking.
One (1) year of experience managing organizational change to ensure successful implementation of process improvements through change management.
Experience with lean process development and implementation of simplified business processes using lean and six sigma tools, including DMAIC problem solving, fishbone diagrams, Kanban work management, pareto analysis, statistical process control, Failure Modes and Effects Analysis, and value stream mapping.
Experience with data science for operations, including using metrics and informative visualizations generated by data visualization tools, including Tableau or Power BI, to communicate findings effectively to drive operational insights for data-driven decision-making.

Responsibilities

Work with Site leadership to identify critical areas where there is a business need to execute continuous improvement projects.
Create a business case for the change proposed and validate the need through data analysis.
Determine the appropriate metrics to apply to initiatives and projects (e.g., productivity, cost savings, number of projects underway, deviations).
Develop, implement, update, and maintain strategy and methodology for business process excellence/continuous improvement including Execution and Improvement Methodologies (e.g., Six Sigma, Lean).
Lead structured problem solving efforts and provide a robust process to problem solving and Business Process Excellence (BPE) projects (e.g., Diagnosis, Design, Implementation and Sustainability analysis phases).
Communicate obstacles and challenges encountered at all stages of a BPE initiative as well as identifying opportunities for acceleration.
Network with other BPE teams in the network to identify and implement best practices and harmonize the BPE approach globally.