Senior Manager, Business Operations

Thomson Reuters•Frisco, TX

1d•$100,100 - $185,900•Hybrid

About The Position

The Senior Manager, Business Operations in Product Engineering will support all business operations activities within the Bedrock LCR portfolio (Legal, Content Engineering, Risk & Fraud). This role plays a critical part in driving financial performance, operating efficiency, and customer satisfaction by implementing and operationalizing strategic business plans. Acting as an operational partner, the Manager aligns cross-functional goals, optimizes resources, and delivers data-driven insights to leadership to support key business decisions.

Requirements

6+ years of experience in strategy, operations, consulting, technology, finance, or a related field.
Proven track record of implementing and managing operational cadences at scale.
Strong experience working with large, complex data sets to create insightful, strategic views and dashboards.
Strong financial acumen with demonstrated experience partnering closely with Finance teams for budgeting and forecasting.
Proven ability to influence cross-functional teams and external partners within a highly matrixed environment.
Hands-on approach with strong verbal and written communication skills, capable of presenting clearly and confidently to senior leadership.
Solid understanding of business operations, cross-departmental relationships, and relevant industry trends.

Nice To Haves

Experience supporting a Technology, Engineering, or Product-led organization.
Experience operating effectively in a fast-paced, ambiguous environment with multiple competing priorities.
Demonstrated track record of having a strong bias for action.
Proficiency or hands-on exposure to the Microsoft 365 Suite.

Responsibilities

Lead daily operations for the Bedrock LCR portfolio to support business objectives, achieve milestones, and contribute to overall financial goals.
Identify, develop, and implement continuous improvement and change management initiatives to optimize resources, products, and services.
Develop metrics for capturing, analyzing, and reporting operating effectiveness; deliver recurring and ad-hoc business intelligence reports to senior management.
Contribute to pillar-level strategic planning, resource forecasting, budget management, and workforce data initiatives in close alignment with business goals.
Direct and review the work of enabling functions and administrative operational partners, driving performance and accountability.
Identify and resolve moderately complex technical, operational, and organizational challenges by adapting existing frameworks and offering innovative perspectives.
Establish, maintain, and negotiate day-to-day relationships with key external vendors, communicating complex concepts clearly and persuasively.

Benefits

Flexible hybrid working environment
Flex My Way supportive workplace policies
Work from anywhere for up to 8 weeks per year
Career Development and Growth opportunities
Grow My Way programming
Skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance paid 100% by the employee
Optional life and AD&D insurance paid 100% by the employee
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection benefit paid 100% by employee
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan