(USA) Senior Manager, Business Operations eCommerce
About The Position
The Senior Manager, Brand Growth leads cross-functional initiatives to drive strategic business outcomes through data-driven insights and effective stakeholder collaboration. This role requires advanced communication and project management skills to influence decision-making and align teams with organizational goals. The position focuses on optimizing operational workflows, leveraging market and customer analytics, and managing complex projects to enhance eCommerce performance. The successful candidate will provide leadership in problem-solving, change management, and business strategy execution, ensuring alignment with company standards and fostering continuous improvement across business operations. The team drives brand management and growth by leveraging data-driven insights and strategic business metrics. It leads cross-functional initiatives to enhance product adoption and optimize workflows, ensuring alignment with organizational goals. Members collaborate closely with stakeholders to manage change effectively and deliver impactful results. The team values clear communication, analytical rigor, and proactive problem-solving to navigate complex challenges. Focused on continuous improvement, it supports scalable solutions that advance business operations and customer engagement within the eCommerce landscape. This collaborative environment fosters professional development and operational excellence.
Requirements
- Proven expertise in leading cross-functional business initiatives and managing complex projects with multiple work streams.
- Strong analytical skills with the ability to leverage data, market trends, and customer insights to drive strategic decisions.
- Exceptional communication and influencing abilities to engage stakeholders and present clear, fact-based narratives.
- Experience in change management, workflow optimization, and stakeholder collaboration to achieve business objectives.
- Demonstrated capability in problem formulation and designing data-driven solutions for complex organizational challenges.
- Proficiency in business metrics evaluation, brand analysis, and product adoption strategies.
- Ability to mentor and develop team members while fostering a high-performance environment.
- Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area OR 7 years’ experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area.
- 2 years’ supervisory experience.
Nice To Haves
- ECommerce Merchandising, Site Operations, Business Management, or related area, Master's degree in Information Technology, Computer Science, or related area
Responsibilities
- Lead cross-functional initiatives to drive business operations and eCommerce strategies aligned with organizational goals.
- Analyze market trends, customer behavior, and business metrics to identify growth opportunities and optimize performance.
- Develop and communicate clear business plans, leveraging data-driven insights to influence stakeholders and guide decision-making.
- Manage complex projects, ensuring alignment of resources, timelines, and deliverables while mitigating risks and addressing challenges.
- Foster collaboration across teams by establishing shared goals and effective communication channels.
- Mentor and support team members to enhance skills and promote continuous improvement.
Benefits
- competitive pay
- performance-based bonus awards
- medical coverage
- vision coverage
- dental coverage
- 401(k)
- stock purchase
- company-paid life insurance
- PTO (including sick leave)
- parental leave
- family care leave
- bereavement
- jury duty
- voting leave
- short-term disability
- long-term disability
- company discounts
- Military Leave Pay
- adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
