Senior Manager, Business Operations and Strategy

TROVE GROUP INC•Saint Louis Park, MN

1d•$110,000 - $150,000•Hybrid

About The Position

The Senior Manager, Business Operations and Strategy will own the strategic operating rhythm for the business unit, partnering with senior leaders on prioritization, executive communications, presentations, and strategic decision-making to ensure decisions translate into measurable execution. This role involves developing and improving operating mechanisms, governance, and business processes to increase organizational effectiveness and execution quality. The position also leads complex cross-functional initiatives, develops dashboards and reporting for organizational health and KPIs, and advances people and organizational operations, including knowledge management, mentorship, onboarding, communications, and collaboration practices. Compliance with all applicable laws and regulations is required, along with performing other duties as assigned.

Requirements

7+ years of experience in Business Operations, Strategy & Operations, Program Management, Consulting, Chief of Staff, or related operational leadership roles.
Demonstrated success leading complex cross-functional programs and organizational initiatives.
Experience designing and scaling business processes in a fast-paced, high-growth environment.
Experience partnering directly with senior executives and influencing decisions across multiple functions.
Bachelor's degree or equivalent practical experience.

Nice To Haves

Exceptional written, verbal, and executive communication skills.
Strong strategic thinking and business judgment with the ability to translate strategy into execution.
Proven ability to influence without direct authority across diverse stakeholder groups.
Strong analytical and problem-solving skills with the ability to synthesize complex information into actionable recommendations.
Strong organizational skills, attention to detail, and ability to operate effectively amid ambiguity and changing priorities.
Experience building executive dashboards, business reviews, and operational reporting.
Experience leading organizational change and driving adoption of new operating models.
Excellent project and program management skills with the ability to manage multiple high-priority initiatives simultaneously.
Experience handling highly sensitive and confidential information with sound judgment and discretion.

Responsibilities

Own the strategic operating rhythm for the business unit, including MBRs, QBRs, executive staff meetings, planning sessions, and leadership offsites; partner with senior leaders on prioritization, executive communications, presentations, and strategic decision-making so decisions translate into measurable execution.
Develop and continuously improve operating mechanisms, governance, and business processes that increase organizational effectiveness and execution quality.
Lead complex cross-functional initiatives from planning through execution, driving alignment across business partners and resolving organizational roadblocks.
Develop dashboards, reporting, and operating visibility into organizational health, KPIs, OKRs, risks, and execution progress; recommend corrective actions when needed.
Advance people and organizational operations, knowledge management, mentorship, onboarding, communications, and scalable collaboration practices that support a high-performing team.
Compliance with all applicable laws and regulations
Other duties as assigned