Senior Manager, Business Intelligence

Justworks•New York, NY

3d•$166,000 - $214,000•Hybrid

About The Position

The Data & Analytics team is Justworks' data and AI center of excellence - a connected set of functions spanning business intelligence, data science, analytics engineering, platform data/ML engineering and AI builders. We've grown significantly over the last several years and continue to build momentum across the business, leveling up maturity in how we deliver insights, govern data, and enable the company to make better decisions. You'll find a highly collaborative & diverse group motivated by craft, shared learning, and a genuine commitment to growing our impact for customers while evolving how we work together for our people. The Business Intelligence team is central to how we turn data into decisions by owning the reporting foundations that keep teams oriented and delivering the insights & analyses that drive how we understand, diagnose, and grow the business. Come build with us! You are an experienced analytics leader who thinks about data in terms of decisions, systems, and repeatable frameworks. You've spent your career helping business leaders ask sharper questions of their data, translating complex analysis into clarity and action, and building the reporting foundations that enable partners to diagnose, explore, and decide on their own. You develop analysts who do both well. You bring structure where there's ambiguity and know how to turn analytical insights into recommendations that move the business. Our BI function at Justworks has transitioned from a distributed, embedded model to a centralized, strategic function, and we continue to evolve toward a more broadly self-service, AI-enabled future. That transformation is the core of this role: building out self-service intelligence products, shaping the craft of analytics, coaching analysts along a career path from skilled practitioner to strategic partner, and holding the line on rigor while encouraging faster, simpler answers where appropriate. As Senior Manager, Business Intelligence, you'll lead a dedicated team of analysts within our broader BI organization, serving as a strategic thought partner to senior functional leaders across Justworks. You will own the full cycle of analytical work: framing the right questions, developing rigorous analyses, validating findings and delivering outputs that functional leaders can trust and act on.

Requirements

7+ years of hands-on analytics experience, including hypothesis-driven analysis, business case development, and strategic recommendations
4+ years of people management, including direct responsibility for developing senior-level individual contributors
Strong SQL proficiency and experience working in modern BI and data visualization tools (e.g., Sigma, Tableau, Looker or similar)
Working knowledge of at least one statistical programming language (e.g. Python / R).
Demonstrated experience partnering with and influencing VP-level and above stakeholders to frame problems, present findings, and shape decisions
Track record of participating in or leading an analytics transformation: moving a function from reactive service delivery toward proactive, strategic insight generation
Familiarity with data modeling concepts, metric governance, and how analytical work connects to underlying data infrastructure
Excellent written and verbal communication skills, with the ability to craft compelling analytical narratives for diverse audiences

Nice To Haves

Comfort with predictive modeling techniques is a plus.
Experience in a complex B2B SaaS environment strongly preferred; comfort with GTM, revenue, customer health, and product domains a big plus
Experience leveraging AI-assisted tools to accelerate or enhance analytical workflows, with strong judgment applied to validation and accuracy

Responsibilities

Build and develop a high-performing Business Intelligence team, coaching analysts toward strategic problem framing, actionable recommendations, and confident stakeholder engagement while creating growth paths that support their long-term advancement
Partner with senior functional leaders to define and prioritize the right analytical initiatives, going beyond the initial request to fully frame the problem and design the right technical approach
Own analytical output quality across key business domains, ensuring work is accurate, well-framed, and tied to questions that matter
Lead the team through the ongoing evolution of the BI operating model, including how work is triaged and prioritized, what kinds of work BI owns versus routes to self-service, and how stakeholder relationships are structured
Drive adoption of new BI tooling and self-service capabilities as the team transitions to a modern BI platform, partnering with Analytics Engineering and Data Governance to ensure analysts and stakeholders are equipped to work effectively in the new environment
Embed AI-assisted methods into the team's workflow, helping analysts develop practical fluency with AI tools and beginning to shape what AI-enabled analytical work looks like in your domain
Collaborate with Analytics Engineering, Data Governance, Data Science, and and Data Platform teams to ensure analytical output is grounded in shared metric definitions, certified data models, and trusted data foundations