Senior Manager, Business Intelligence (US)

TD Bank•Mount Laurel, NJ

3d•Onsite

About The Position

This role is within the US FCRM (Financial Crimes Risk Management) group of TD Bank. The new hire will lead, develop, and oversee a team of professionals who supports policies, standards, and provide oversight, expert policy and regulatory guidance, and advice related to TD’s Data Governance Process. Provides strategic and day-to-day direction on a broad range of complex AML Data Governance program activities, including operational support, providing governance and support, and addressing and escalating related issues. Oversees the timely execution of periodic and event-driven reviews to ensure alignment with regulatory requirements. Serves as the primary escalation point for Data Governance matters or exceptions. Identifies and implements risk mitigation strategies for findings from risk assessments, audit findings, regulatory exams, and potential violations of law. Coordinates with internal and external stakeholders (such as auditors and regulators) to provide necessary documentation and support during audits and examinations related to AML Data Governance / regulatory compliance. The Senior Manager, Business Intelligence leads a specialized team of professionals varying in size and complexity that are responsible for reporting and/or BI for a key business / function in the creation of new reports and data extracts. This role contributes to the design / direction of key strategic BI related projects / initiatives to ensure critical data and reporting elements are included and all business needs are met.

Requirements

Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
Graduate's degree preferred with either progressive project work experience, or; 7+ year of relevant experience; higher degree education and research tenure can be counted
Extensive experience on AML and financial crimes related regulatory reporting.
Advanced Knowledge of best practice of data controls to mitigate data risk in the space of AML; solid understanding of how data is enabling AML capabilities/use cases, able to explain "so-what" from AML risk & control perspective.
Advanced knowledge of common design of source to consumption data pipeline, leveraging the Bank's data lake, as well as ETL.
Advanced knowledge of the Three Lines of Defense in a risk management framework.
Strong and demonstrated storytelling, writing (memos, procedures, slides), and presentation skills, to executive audience and the audience of Governance and Audit.
Excellent at prioritizing in an environment where there are constant competing priorities and time-sensitive regulatory requests.
Highly organized and diligent individual with the ability to manage multiple workstreams.

Responsibilities

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizes and anticipates emerging trends and; identifies operational efficiencies and opportunities with other business management / enterprise areas
Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables / frameworks / short to long term goals etc.)
Sets operational team direction and collaborates with others to execute on common goals
Focuses on longer-range planning for functional area (e.g. 12 months or greater)
Leads a team of data / reporting analysts or specialists
Leads and executes data / business processing / reporting using various internal data sources to support the understanding of customers, business drivers and financial results
Supports all relevant projects and initiatives to ensure project data and reporting requirements are met; may also be accountable to lead team in bridging the gap between analytic outputs and business insights, including improving information presentation / delivery
Oversees quality of data visualization presentations / layouts / templates etc. to be leveraged across a given business or across the enterprise and providea authoritative subject matter expertise and consultative support for own team, as required
Works in a consultative role to provide “value-added” insights in the form of analysis, interpretation and advice to colleagues and supported business leaders on
Liaises with stakeholders to conduct effective discussions on project requirements, data specifications, priority and timeline to ensure timely and accurate deliveries
Creates and maintains detailed documentation on all projects / requests
Ensures all projects are delivered according to department standards and guidelines
Escalates according to operating model to remove barriers for the direct reports
Manages and resources the request pipeline to ensure projects and initiatives are completed on time / within budget within priority order (as set by regulatory deadlines, business strategy, etc.)
Manages relationships with key stakeholders to ensure proactive notification of upcoming projects, data reporting requests
Manages resource capacity and maintains a pool of technical specialists to work on data and reporting projects
Supports a culture of continuous improvement, implements process improvements including updates to BI intake process, development of SLAs, introduction of project roadmap / status reporting processes, etc.
Ensures team has support and training required on technical platforms and business domain knowledge
Coaches and supports direct reports in reaching their objectives and delivering business results
Ensures team adheres to enterprise frameworks and methodologies related to overall BI & Reporting
Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts to the Bank
Assesses / identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required
Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed
Ensures business operations follow applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets)
Works closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness, and scale
Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provides guidance for complex situations
May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
Oversees or leads the facilitation and/or implementation of action / remediation plans to address performance / risk / governance issues
May provide data visualization and analytical thought leadership and stays current on development in data mining and the application of data science
Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well being to represent TD's brand
Connects the alignment of colleague's contributions with the TD Shared Commitments
Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleagues
Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
Leads your team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovation
Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
Fosters a high-performance culture by setting team targets and objectives, promotes and facilitates on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
Manages employees in compliance with all human resources policies, procedures and guidelines of conduct