Senior Manager, Business Continuity and Resiliency | Retail Bank Risk
About The Position
As a Business Continuity and Resilience Senior Risk Manager within Capital One’s Retail Risk Office, you are a primary architect of our first line of defense. This role is not merely about tracking compliance; it is about serving as a strategic influencer and change agent who inspires business and tech partners to think broadly about business continuity and resiliency. You will leverage a deep foundation in Business Continuity Management to ensure Capital One Banking and Premium Products remain well managed, profitable, and resilient in an ever evolving technological and regulatory landscape. You will proactively identify and map critical technology dependencies across end-to-end business processes, analyzing their resilience to anticipate potential disruption impacts and ensuring robust recovery strategies are integrated into our business continuity framework. The Senior Manager at Capital One is expected to operate with a high degree of autonomy and strategic synthesis.
Requirements
- At least 3 years of experience Tech, Data, or Process Management
- At least 5 years of experience in Risk, Compliance, or Audit
- At least 5 years of experience in Business Continuity Management
- At least 3 years of People Leadership experience
Nice To Haves
- Technology resilience experience
- Financial Services Risk Management experience
- Risk, Data, or Privacy certifications (CISSP, CISA, or CRISC)
- Familiarity with AI-driven risk management tools and applications
Responsibilities
- Own and lead initiatives to improve the overarching business continuity management lifecycle, focusing on automation, innovation, and process improvements across the Business Continuity taxonomy of Planning, Testing and Governance.
- Facilitate governance forums and present program updates to senior leadership, distilling complex risk data into clear, compelling narratives.
- Analyze end-to-end processes and disparate data sets to identify trends and design robust controls.
- Partner with technology and security teams to define, test, and maintain robust business continuity plans and cyber resilience strategies, ensuring effective response and recovery across all critical business processes.
- Provide strategic oversight during audits and exams, ensuring that control execution aligns with Policy and Standard while minimizing operational friction.
- Use advanced tools to enhance process efficiency and drive predictive risk modeling.
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
