Senior Manager, Business Analyst, Trial Operations

Bristol Myers Squibb • Princeton, NJ

7d • Hybrid

About The Position

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us . The Senior Manager, Business Analyst drives delivery of technology products and services primarily focusing on Clinical Trial Planning and Execution domain. The role is embedded in the Trial Operations product line in Global Development Operations BI&T and will also contribute to the operational activities across the broader product line. This is a hands-on role where the successful candidate will work closely with the Product Manager and would collaborate with various stakeholders, including business leads, software developers, project managers, IT teams, and vendors, to ensure successful delivery and adoption of technical projects and solutions.

Requirements

• Minimum education of a bachelor's degree in computer science, computer engineering, life sciences, or related discipline is required.
• Minimum of five (5) years of experience as a technical business analyst, preferably in pharmaceutical, clinical research, or healthcare settings.
• Proficient in clear and concise requirements documentation, process modeling, and drafting user acceptance criteria.
• Experience using business analysis tools (Figma, JIRA, Confluence, MS Office, or comparable platforms).
• Effective communicator with ability to drive conversations with technical and non-technical stakeholders.

Nice To Haves

• Experience using Veeva technology, vibe coding tools, LLMs, Python, SQL or similar tools for scripting, automation, and analytics is a plus.
• Product management/agile experience is a plus.
• Experience working with on-shore/off-shore model is a plus.

Responsibilities

• Serve as the Business Analyst on assigned initiatives in Trial Operations product line within Global Development Operations IT organization.
• Work closely with product managers and business stakeholders to solve business problems using AI first solution approaches.
• Coordinate and facilitate ongoing prioritization and backlog management.
• Create IT documentation artifacts in support of an agile technology implementations, including but not limited to requirements/ stories, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.
• Configure, test, and validate applications with engineering team.
• Coordinate and execute user acceptance testing, validate requirements, and manage traceability matrices.
• Participate in retrospectives, collect user feedback, and propose improvements to business capabilities.
• Develop effective business relationships with stakeholders to ensure successful delivery and adoption of technology initiatives.
• Prototype technology solutions using tools such as vibe coding tools, Python, and/or Figma.
• Write SQL scripts to analyze data, identify gaps, trends, and improvement opportunities.
• Generate relevant reports and visualizations.
• Develop and share snapshot of team accomplishments and value drops across department and with stakeholders.
• Stay up to date with the latest technology trends and industry best practices.

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
• Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees