Senior Manager, Brand Creative - Site and Retail

Williams-Sonoma•Portland, OR

About The Position

Rejuvenation is seeking a Senior Manager, Brand Creative — Site & Retail to lead the creative direction and visual expression of the Rejuvenation brand across key customer touchpoints. Reporting to the VP of Ecommerce & Marketing, this role is responsible for defining and elevating how the brand shows up visually — from seasonal campaigns and brand storytelling to site experiences, homepage creative, retail signage, and in-store marketing content. This leader will guide the brand’s creative look, feel, and storytelling approach, ensuring every customer-facing experience reflects Rejuvenation’s premium aesthetic, design point of view, and commercial priorities. The role oversees creative direction and execution for Rejuvenation.com, including homepage design and onsite campaign storytelling, while also shaping retail marketing materials such as product tags, store signage, promotional messaging, and customer-facing in-store content. This role also provides creative project management leadership, ensuring priorities are clearly scoped, timelines are managed, feedback is consolidated, and creative work moves efficiently from concept through execution.

Requirements

7+ years of experience in creative design, art direction, brand creative, or digital retail creative
3+ years of experience leading and developing designers or creative teams
Strong portfolio demonstrating elevated brand design, ecommerce creative, campaign storytelling, and retail or environmental marketing work
Experience in ecommerce, retail, home, interiors, luxury, fashion, or premium lifestyle brands strongly preferred
Deep understanding of homepage design, onsite storytelling, digital merchandising, and customer shopping behavior
Experience developing retail signage, in-store marketing, product messaging, or customer-facing store materials
Strong project management skills, including timeline management, creative workflow oversight, feedback consolidation, and cross-functional coordination
Strong command of typography, layout, photography direction, visual hierarchy, and brand systems
Proficiency in Figma and Adobe Creative Suite
Experience partnering with photo production, content, merchandising, and marketing teams
Strong communication, organization, and stakeholder management skills
Ability to move quickly while maintaining elevated creative standards

Responsibilities

Develop seasonal campaign creative concepts and storytelling moments that support brand awareness, engagement, and conversion
Lead creative direction for the Rejuvenation brand across site, seasonal campaigns, retail signage, and in-store marketing content
Design and execute Rejuvenation homepage creative, translating brand, campaign, and merchandising priorities into elevated, commercially effective customer experiences
Oversee site creative across key landing pages, brand moments, category storytelling, promotional experiences, and seasonal refreshes
Guide creative for retail signage and in-store marketing content, including marketing signage, promotional materials, and customer-facing store communications
Ensure creative consistency across digital and retail environments, creating a cohesive customer experience from site to store
Partner with photo production and content teams to shape campaign imagery, asset needs, visual storytelling, and brand presentation
Translate marketing, merchandising, and ecommerce priorities into elevated, commercially effective creative
Partner with photo production and content teams to shape visual storytelling, image needs, and campaign asset direction
Use customer insights, site performance, engagement metrics, and business results to inform creative decisions and optimize future work
Manage creative project timelines, milestones, and deliverables across homepage, site, campaign, and retail signage initiatives
Partner with cross-functional teams to clarify briefs, align on priorities, manage feedback rounds, and ensure work is delivered on time
Create structure around the creative process, including intake, prioritization, workflow management, review cycles, and final asset handoff
Maintain high standards for typography, layout, photography usage, messaging hierarchy, and overall brand presentation
Evolve creative systems, templates, and workflows that improve consistency, efficiency, and quality
Lead, mentor, and develop a team of designers, fostering a culture of creativity, accountability, collaboration, and high standards
Provide clear creative direction, actionable feedback, and thoughtful prioritization across projects
Manage team workload, resource planning, timelines, and day-to-day creative execution across site, campaign, and retail needs
Balance creative leadership with strong project management discipline, ensuring the team is focused, organized, and able to deliver high-quality work in a fast-paced environment
Create a team environment rooted in strong taste, customer-first thinking, commercial awareness, and operational excellence
Partner closely with Marketing, Ecommerce, Site Merchandising, Site Operations, Retail, Photo Studio, and Content teams
Collaborate with retail partners to ensure in-store signage and marketing materials are clear, elevated, brand-right, and operationally executable
Work with ecommerce and analytics partners to evaluate creative performance and identify opportunities to improve engagement and conversion
Partner with channel owners to ensure seasonal campaign direction translates cohesively across email, social, paid media, site, and retail, while not directly owning execution for all channels
Support seasonal planning and launch processes through strong organization, communication, and creative leadership

Benefits

A generous discount on all WSI brands
A 401(k) plan and other investment opportunities
Paid vacations, holidays, and time off to volunteer
Health benefits, dental and vision insurance, including same-sex domestic partner benefits
Tax-free commuter benefits
A wellness program that supports your physical, financial and emotional health
In-person and online learning opportunities through WSI University
Cross-brand and cross-function career opportunities
Resources for self-development
Advisor (Mentor) program
Career development workshops, learning programs, and speaker series