Senior Manager, Bilingual Senior Counsel (Hybrid)

Capital One•McLean, VA

9d•Hybrid

About The Position

Senior Manager, Bilingual Senior Counsel (Hybrid) Capital One’s growing Legal department will allow you to showcase your talents in a fast paced, fun environment. At Capital One, you get to work with bright and intelligent individuals who will help elevate you to a new level. If you enjoy working with a team of high performing top talent, Capital One is the place for you! Our Legal team thrives on collaborating and creates an environment where everyone’s voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence management as well as the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work life balance. Description: As Bilingual Senior Counsel on the Card, Banking, and PPX Legal team in Capital One’s Legal Department, the attorney in this position will work closely with business partners, language experts, Legal Department subject matter experts, senior line of business attorneys and Compliance stakeholders to address risks, develop creative solutions, and resolve issues in a fast-paced environment. The Bilingual Senior Counsel will review marketing materials and other communications for compliance with all consumer regulatory laws and internal marketing policies and controls, including appropriate translation and use of Spanish and other languages under those laws. This position will report to the Associate General Counsel, Consumer Regulatory and will have responsibility for: (1) active engagement and legal support in the use of languages other than English in marketing and communication initiatives across the company as part of a collaborative and cross-functional team; and (2) advising business operations teams on the Americans with Disability Act (Title III) and digital accessibility standards.

Requirements

Juris Doctor from an accredited law school
Active member in good standing of at least one state bar
Fluent in both Spanish and English
At least 5 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel
Deep expertise in consumer regulatory laws and regulations affecting secured auto loans, unsecured loans, lines of credit, and other banking products and services
Financial services industry knowledge and expertise, including experience with business and/or consumer regulatory requirements relating to auto loans, credit cards, lines of credit, loans, and other banking products and services
Ability to work in a fast-paced environment with minimal supervision
Ability to manage a large volume of work, including complex legal issues that may arise suddenly
Ability to thrive in an environment primarily defined by close collaboration with the businesses and Legal and Compliance colleagues to solve complex legal issues and to develop and effectively communicate guidance and advice
Ability to think creatively about how to most effectively and efficiently deliver legal advice and improve current processes
Ability and willingness to work as a team player, with comfort interacting with associates across departments and job levels, both inside and outside the Legal department

Nice To Haves

At least 5 years of experience working with business or consumer laws within the banking and financial services industry
At least 3 years of experience as an attorney working on matters related to the Americans with Disabilities Act, including digital accessibility
At least 3 years experience providing bilingual legal support related to the banking and financial services industry
Knowledge of consumer and protection laws, including TILA, ECOA, UDAAP, FCRA, FDCPA, SCRA, Dodd-Frank Act, and other accompanying regulatory consumer lending regulations
Experience with Google Workspace

Responsibilities

Serve as the enterprise legal subject matter expert the use of languages other than English, and the Americans with Disabilities Act (Title III) supporting relevant lines of business and related support groups (e.g., Legal, Compliance, Risk, Audit, and Quality Assurance)
Support Capital One’s Global Accessibility Office as an integral member of their operational and risk management processes
Provide strategic and proactive leadership on trending legal and regulatory issues affecting the supported businesses
Ensure timely identification, mitigation, resolution and reporting/escalation of existing and emerging legal issues and risks
Support the development, marketing, and rollout of new products, services, and other innovations impacting customers being serviced in languages other than English, and customers protected by the Americans with Disabilities Act (Title III)
Build and maintain effective working relationships with internal and external stakeholder groups