Senior Manager, Automotive Field Operations, Central Region
About The Position
SiriusXM and its brands are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM Connect (SiriusXM CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. The Sr. Manager, Automotive Field Operations provides strategic leadership and oversight for regional automotive field execution, OEM initiatives, dealer engagement, and cross-functional alignment. This role is responsible for leading a sales and/or account management organization, driving performance across franchise and independent dealer networks, and ensuring alignment with enterprise growth objectives.
Requirements
- Minimum 7+ years of progressive leadership experience in automotive field operations, OEM programs, training, or related disciplines.
- 3+ years of Management experience, managing multiple vendor consultants or regions within a national field organization.
- Demonstrated success leading cross-functional initiatives and influencing senior stakeholders.
- Strong financial acumen including forecasting, budgeting alignment, and performance analytics.
- Proven experience managing sales organizations
- Proficiency with reporting tools and dashboards (Power BI, Excel, CRM platforms).
- Exceptional communication, presentation, and interpersonal skills.
- Ability to lead through organizational change and ambiguity.
- Strong analytical mindset with focus on scalable process development and operational efficiency.
- Demonstrated ability to operate independently with executive-level judgment and decision-making capability.
- Up to 50% travel
- Must have legal right to work in the U.S.
Responsibilities
- Lead and develop Sales and Account Managers, ensuring consistent execution standards and accountability across the designated the region.
- Drive performance across key metrics including enrollments, activations, retention, net adds, POV participation, and extended order coverage. Programs could continue to expand and fall under the Sr. Manager purview.
- Oversee execution of OEM initiatives including multi-brand three-year subscription programs
- Partner cross-functionally with Marketing, Operations, Finance, and OEM stakeholders to align field execution with corporate strategy and OKRs.
- Lead strategic dealer group engagement, including enterprise-level relationships, contract support, reintegration efforts, and program expansion initiatives.
- Contribute to departmental forecasting, budgeting alignment, performance analytics, and executive-level reporting.
- Drive organizational scalability through hiring, onboarding, coaching, and performance management of field leadership.
- Develop and implement national training frameworks and scalable field resources to support product launches and operational continuity.
- Identify opportunities for process optimization, automation, and technology adoption to improve field effectiveness.
- Support development and maintenance of comprehensive dealer group databases to enhance strategic visibility and planning.
- Represent SiriusXM at national industry events and OEM forums as required.
Benefits
- Discretionary short-term and long-term incentives
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
