Senior Manager, Analytics & Insights (US)- Finance-Decision Science

TDWilmington, DE
$123,050 - $184,570Onsite

About The Position

The Senior Manager, Analytics & Insights manages a team of Business Insights & Analytics specialists and works closely with various internal stakeholders/partners to understand business objectives, identify data/information needs, opportunities for improvement and helps inform and support business decisions and strategies.

Requirements

  • Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science)
  • Graduate's degree preferred with either progressive project work experience, or;
  • 7+ year of relevant experience; higher degree education and research tenure can be counted

Nice To Haves

  • Demonstrated success with automation and process improvement projects
  • In-depth knowledge of financial analysis and financial model-building with strong technical skills (Excel, VB, Power BI, SAS, SQL, PySpark, Python)
  • Hands on experience with Microsoft co-pilot

Responsibilities

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Oversees and leads a large and/or highly complex, and diverse reporting function for an area of significant risk, complexity or scope
  • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizes and anticipates emerging trends and identifies operational efficiencies and opportunities with other business management/enterprise areas
  • Facilitates key strategic discussions and provides thought leadership to executive audience (output may include strategic roadmap and/or deliverables/frameworks/short to long term goals etc.)
  • Sets operational team direction and collaborates with others to execute on common goals
  • Focuses on longer-range planning for functional area (e.g. 12 months or greater)
  • Manages team of Business Insights & Analytics professionals/specialists
  • Ensures team collaboration with partners on business problems/issues and provides fact-based analytical advice that aligns to strategy and drives shareholder value
  • Manages escalated client issues or priorities and reaches out to appropriate areas to resolve or minimize business problems/issues
  • Applies judgement, discretion and collaborates with internal partners to navigate and resolve ambiguous issues
  • Reviews and/or contributes on the presentation of insights back to executive leaders/business partners to drive strategic improvement; also responsible for contributing to overall direction of team regarding emerging tools/techniques/methods in presenting or visualizing key information
  • Collaborates with business partners to shape and prioritize ad hoc analysis
  • Leverages data systems and various sources to ensure team is equipped to formulate well defined solutions to solve business problems
  • Ensures team leverages knowledge of data capabilities across the organization to build and deliver on business analytics and insights
  • Oversees the development and ongoing analysis for a business line or functional area employing both internal and external data from various sources
  • Supports execution with excellence on key initiatives/programs
  • Designs effective test and learns for various programs or scenarios
  • Develops business specific plans; ensures work and resources are aligned to support objectives
  • Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers
  • Proactively supports the identification of issues, trends and opportunities, and brings forward recommendations based on judgment and facts
  • Leads team to prepare framework to succinctly take complex data and translate it into clear and concise recommendations
  • Ensures deep understanding and contributes to the achievement of the business strategy, goals, and objectives
  • Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions/activities as necessary
  • Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
  • Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
  • Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
  • Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
  • Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand
  • Connects the alignment of colleague's contributions with the TD Shared Commitments
  • Builds and retains an engaged and diverse team that embraces diversity of thought, creativity and curiosity; where every colleague and customer are valued, respected, and listened to; committed to a common goal and collaborates to move with speed and get things done
  • Demonstrates inclusive leadership by taking meaningful action with intention to support colleagues and customers across all dimensions of diversity, including those from underrepresented communities, being actively anti-racist, attracting and retaining diverse slate of candidates, nurturing mutual respect, inclusivity of thought and collaboration to drive successful results
  • Sustains, identifies strong talent, recruits and develops a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome
  • Enables colleague growth by encouraging colleague development to achieve career and business objectives; ensures timely feedback, motivates appreciation and recognition to all colleagues
  • Enables a continuous learning culture by proactively seeking, listening to and actioning feedback from peers and from colleague listening opportunities to continuously improve the colleague experience and grow your personal leadership
  • Fosters an environment that promotes sharing of knowledge, information, skills, and subject matter expertise among the team; ensures timely management and escalation of issues and creates opportunities to collaborate with other functions and teams
  • Leads team through change and creates an environment where teams feel psychologically safe to challenge current practices by modeling resiliency and flexibility, communicates a compelling vision with clarity and empowers colleagues to drive innovation
  • Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty that drive results
  • Develops annual and/or long-term plans for own area that are aligned with enterprise-wide priorities, reinforcing a focus on results that align to One TD
  • Fosters a high-performance culture by setting team targets and objectives, promoting and facilitating on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results
  • Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Benefits

  • health and well-being benefits
  • savings and retirement programs
  • paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • banking benefits and discounts
  • career development
  • reward and recognition
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