FLEX Senior Manager, Analyst, Project Management Office

Marriott•Bethesda, MD

1d•$53 - $89•Hybrid

About The Position

The FLEX Senior Manager, Analyst, Project Management Office handling Communications, Risk Management & Governance support is responsible for ensuring clear decision‑making, risk transparency, and stakeholder alignment across the program. This role integrates structured governance execution, disciplined risks, action items, issues and decisions (RAID) management, and executive‑level communications to enable timely escalation, informed leadership decisions, and consistent program narrative.

Requirements

Bachelor’s degree in Information Technology, Information Systems, Business Management, or a related field or an equivalent professional experience
5+ years’ experience managing and supporting IT systems and operations AND 3+ years’ experience working as a Project Manager / Project Management Office team, using Waterfall and Agile Software Development Lifecycle
Experience in Microsoft Office Suite of Applications (i.e., Word, Excel, PowerPoint, Teams)
Experience in Project Management tools (i.e., Atlassian Jira/Confluence, MS Project)
Adaptable, efficient, proactive and effective in ensuring completion of Projects and Initiatives
Strong program, project management, or transformation delivery experience
Expertise in governance operating models and decision‑making frameworks
Deep understanding of RAID management and escalation principles
Executive‑level written and verbal communication skills
Ability to synthesize complex information into leadership‑ready insights
Facilitation and stakeholder management across senior audiences
Analytical skills for prioritization, risk assessment, and trend analysis
Proactive, self-starter and attention to detail
Comfort influencing without authority and challenging constructively
Smartsheet, Word, Excel and Microsoft PowerPoint proficiency

Nice To Haves

Expertise working with Power BI, Smartsheet and Power Automate
Experience in conflict resolution and people management
Expertise in reporting and analysis of the program’s/initiative’s status
Experience in managing and engaging mid to high level executives

Responsibilities

Design and run the program’s governance model, including forums, cadence, agendas, and decision rights
Facilitate governance bodies (e.g., steering committee, sponsor, and tactical reviews) and ensure outcomes are documented and tracked
Maintain clarity of accountability through defined roles, and escalation paths
Ensure governance operates consistently across strategic, tactical, and operational levels
Own the end‑to‑end RAID process, including intake, quality standards, and lifecycle management along business team
Maintain the central RAID log, ensuring each item has clear ownership, impact, mitigation, and due dates
Drive timely escalation of material risks and issues to the appropriate governance forums
Prepare leadership‑ready RAID views focused on critical risks, aging, trends, and decision needs
Ensure RAID remains focused on true program risks and issues rather than day‑to‑day execution items
Develop and manage the program communications approach across stakeholders and leadership
Translate complex risks, issues, and dependencies into clear, concise executive messaging
Produce status reports, governance decks, briefings, and summaries aligned to governance outcomes
Ensure consistency between RAID content, governance decisions, and program narrative
Act as the single point of integration across delivery, RAID, and leadership communications