Institutional Equity Division - Senior Manager, AML (Bangalore)

Morgan Stanley•Campus, IL

About The Position

Morgan Stanley Fund Services (MSFS), a global business within the Institutional Equities Division, provides fund administration services to hedge funds, private equity firms and large family offices. The AML team delivers anti-money laundering and Know-Your-Client (KYC) solutions for global clients, conducting thorough KYC reviews, verifying investor identities, and performing sanctions and media screening. The team identifies risks and escalates them to clients, Boards of Directors and other key stakeholders. The Senior Manager will provide subject-matter leadership across AML/KYC, Client Due Diligence (CDD), FATCA and CRS processes. The role includes managing people and operational delivery, overseeing risk and controls, handling escalations and regulatory matters, and coordinating with stakeholders across functions and regions. The position also contributes to process improvements, remediation and operational excellence.

Requirements

Strong overall experience in financial services, including substantial AML/KYC, Client Due Diligence (CDD) and regulatory compliance experience.
In-depth understanding of KYC requirements for different client and entity types, complex legal entity structures and beneficial ownership.
Strong working knowledge of FATCA and CRS regulations, including entity classification, tax documentation due diligence, indicia, remediation and reporting requirements.
Experience handling complex or high-risk KYC cases and providing guidance on escalations and exceptions.
Good understanding of regulatory requirements and industry practices relating to AML, KYC and tax transparency.
Prior experience managing a team and leading managers or team leads in an operations or compliance environment.
Strong people-management skills, including performance management, coaching, development and succession planning.
Ability to manage capacity, productivity, quality and delivery against agreed SLAs/KPIs.
Strong understanding of operational risk and controls within AML/KYC processes.
Experience managing audit, compliance and regulatory-related queries or findings and driving remediation to closure.
Ability to identify process or control gaps, perform root-cause analysis and implement sustainable corrective actions.
Ability to manage senior-level escalations and make risk-based decisions within established policies and governance.
Strong stakeholder-management skills and experience working across Compliance, Legal, Tax, Operations, Technology and Business teams.
Ability to communicate effectively with senior stakeholders and provide clear updates on risks, issues, metrics and remediation.
Experience working in a global or cross-regional operating model and coordinating across locations and time zones.
Strong analytical, problem-solving and decision-making capabilities.
Excellent written and verbal communication skills.
Ability to operate independently and provide subject-matter leadership to the wider team.
Relevant FATCA/CRS experience, along with knowledge of OECD and IRS guidance and implementations.

Nice To Haves

Experience leading process improvements, regulatory change or transformation initiatives.
Relevant AML/KYC or compliance certifications, such as CAMS; certification is advantageous but not mandatory.

Responsibilities

Lead and manage a team, including managers or team leads, in an operations or compliance environment.
Manage team performance, coaching, development, succession planning, capacity, productivity, quality and delivery against SLAs/KPIs.
Promote a strong risk and control culture within the team.
Provide guidance on complex or high-risk KYC cases, escalations and exceptions.
Manage audit, compliance and regulatory queries and findings, and drive remediation to closure.
Identify process and control gaps, conduct root-cause analysis, and implement sustainable corrective actions.
Make risk-based decisions within established policies and governance and manage senior-level escalations.
Work with Compliance, Legal, Tax, Operations, Technology and Business stakeholders.
Communicate risks, issues, metrics and remediation updates to senior stakeholders.
Coordinate with teams across locations and time zones in a global operating model.
Lead or contribute to process improvements, regulatory change and transformation initiatives.