Senior Manager, Americas Benefits
About The Position
We are seeking a highly motivated team player to join our Total Rewards team as Sr. Benefits Manager for the Americas. You will lead our 401(k) and financial-wellbeing strategy while also managing the coordinated design and delivery of benefits across the Americas (Canada, US, Mexico, Costa Rica, and Brazil). You’ll be a key facilitator in program design, vendor partnerships, compliance, and ongoing optimization. Frequently collaborating with our HR Operations, Legal, Finance, and Total Rewards leadership to drive engagement, cost-effectiveness, and measurable improvements allowing our employees and their families to live their best lives.
Requirements
- 10+ years' experience managing 401(k) plans for organizations with 10,000+ participants and/or $1B+ in plan assets.
- Deep expertise with ERISA, DOL, IRS regulations, and fiduciary best practices.
- Experience with international benefits management: selecting and negotiating with vendors, including consulting firms, and outsourced third party administrators.
- Strong analytical and reporting skills, with a focus on outcomes and impact.
- Proven ability to influence and collaborate across diverse teams, including senior leaders.
- Proactive, self-directed approach to managing deliverables and driving results.
- Excellent communication skills, with the ability to synthesize complex information and engage stakeholders effectively.
- Growth mindset and ability to leverage organizational knowledge to drive innovation and improvement.
- Ability to manage multiple priorities under pressure and meet deadlines.
Nice To Haves
- M&A and experience with non-qualified retirement plans preferred; this role will have occasional benefits due diligence and integration during corporate activity, ensuring compliance, cost efficiency, and an employee experience aligned to our People Pact.
Responsibilities
- Be the primary program manager of our US 401(k) plan and our benefit plans and programs in Canada, Mexico, Costa Rica, and Brazil.
- Partner with our recordkeeper, investment consultant, and 401(k) Investment Committee to ensure best-in-class service, competitive fees, and compliance with ERISA, DOL, and IRS regulations.
- Identify areas for service delivery optimization and personalization of benefit experiences, including AI and NowOnNow solutions.
- Develop and manage a holistic financial wellbeing program tailored to diverse employee segments.
- Analyze participation, deferral rates, fund lineup performance, and plan costs; produce executive dashboards and actionable recommendations.
- Serve as primary POC for non-US, Americas benefits programs for internal stakeholders, guiding policy decisions and executive briefings on benefit trends and competitive positioning.
- Oversee budget planning and management for portfolio of programs, ensuring financial alignment with strategic priorities.
- Lead without direct reports, driving alignment and accountability across matrixed teams.
Benefits
- AI control tower for business reinvention
- AI-native culture
- Flexibility and trust in a distributed world of work
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
