Senior Manager, Amenities and Program Management

Fidelity Investments•Durham, NC

1d•$85,000 - $171,000•Onsite

About The Position

As part of the Real Estate Strategy and Planning Team, you will report to the Vice President, Amenities and Program Management and lead initiatives that shape our workplace amenity strategy. You will develop data-driven strategies to improve performance and outcomes for food, wellbeing, transportation, and other emerging programs. You will shape amenity programs that reach more than 80,000 Fidelity associates and deliver exceptional experiences. This role requires a proven ability to frame opportunities to drive decisions and make business cases for change. As a key member of the team, you will set amenity policies, conduct industry research, and develop an approach to consistently assess associate feedback. You will also support the development of program budgets and the multi-year strategic plan. Success requires a keen understanding of business priorities, associate sentiment, and operational requirements, blending critical thinking with a drive for delivering strong results. The Senior Manager embraces a wide variety of work and is flexible, rebalancing priorities as the business evolves. The position requires collaboration with a variety of senior leaders, enterprise stakeholders, and vendors, as well as clear and frequent communication across Real Estate.

Requirements

Bachelor’s degree required
7 plus years of experience in Business Strategy, Consulting, Marketing, or Workplace Strategy
Analytically thoughtful, research-focused, and intellectually curious
Critical thinking with excellent judgment and strong initiative
Learning attitude and a willingness to continuously evolve and drive value to the business
Exceptional project management and organizational skills that allow you manage your deliverables, constantly re-prioritize, and ultimately meet deadlines with high-quality work
Demonstrated ability to influence decision-making through strong written and verbal communications, including presentations, grounded in data and insights
Problem-solving skills and the ability to think through challenges, assess a variety of factors, and recommend solutions
Excellent engagement skills, including the ability to work across the organization and gain alignment among management, colleagues, and peers
Comfort working independently with a proven track record to think both strategically and tactically
Success operating in a fast-paced culture with high visibility and many concurrent priorities
Expert level skills in PowerPoint, Excel and SharePoint

Responsibilities

Lead initiatives that shape workplace amenity strategy.
Develop data-driven strategies to improve performance and outcomes for food, wellbeing, transportation, and other emerging programs.
Shape amenity programs that reach more than 80,000 Fidelity associates and deliver exceptional experiences.
Set amenity policies.
Conduct industry research.
Develop an approach to consistently assess associate feedback.
Support the development of program budgets and the multi-year strategic plan.
Embrace a wide variety of work and be flexible, rebalancing priorities as the business evolves.
Collaborate with a variety of senior leaders, enterprise stakeholders, and vendors.
Communicate clearly and frequently across Real Estate.