Senior Manager - AI Transformation/Program Lead

American ExpressCharlotte, NC
$123,000 - $215,250

About The Position

We are seeking an experienced AI Transformation Manager to lead the identification, prioritization, governance, and adoption of Artificial Intelligence initiatives across the Digital Privacy & Governance Office (DPGO). This role will serve as a bridge between business stakeholders, technology teams, and governance partners to accelerate AI-driven transformation while ensuring responsible and compliant implementation. The ideal candidate combines strategic thinking, program management expertise, business acumen, and a passion for emerging AI technologies. This individual will be responsible for building and managing the AI roadmap, adoption, measuring business value, supporting AI solutions such as Custom GPTs and AI assistants, and partnering with engineering teams to deliver scalable AI capabilities.

Requirements

  • Experienced AI Transformation Manager
  • Strategic thinking
  • Program management expertise
  • Business acumen
  • Passion for emerging AI technologies

Responsibilities

  • Lead the identification, prioritization, governance, and adoption of Artificial Intelligence initiatives across the Digital Privacy & Governance Office (DPGO).
  • Serve as a bridge between business stakeholders, technology teams, and governance partners to accelerate AI-driven transformation while ensuring responsible and compliant implementation.
  • Build and manage the AI roadmap.
  • Oversee AI adoption.
  • Measure business value of AI initiatives.
  • Support AI solutions such as Custom GPTs and AI assistants.
  • Partner with engineering teams to deliver scalable AI capabilities.
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