Senior Manager Advertising & Marketing - Long Island City, NY

Military Spouse Corporate Career NetworkLong Island City, NY
Onsite

About The Position

The Manager Corporate Communications supports the development and execution of integrated communications strategies and public relations initiatives that promote and protect JetBlue’s brand and reputation. The role partners closely with internal teams including Brand, Product, Marketing, Social, and Network to support communications campaigns, media relations, executive visibility opportunities, and strategic storytelling initiatives. The Manager is responsible for developing proactive communications plans, supporting reactive communications needs, and helping position JetBlue’s culture, products, customer experience, and business initiatives across earned, digital, and social media channels.

Requirements

  • Bachelor’s Degree in a relevant field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant experience.
  • Six (6) years of marketing/brand/advertising experience with a national brand, with a demonstrated focus on marketing strategy
  • Experience leading large-scale, omni-channel, cross-functional projects
  • Deep understanding of brands, advertising campaigns, advertising process and non-traditional marketing tactics
  • Adept at managing and balancing internal and external cross-functional stakeholders
  • Proven track record of managing, developing, and inspiring a team of senior-level individual contributors across distinct marketing disciplines
  • Experience selling-in campaigns and ideas to senior leaders
  • Experience managing agency deliverable and relationships
  • Prior budget management or P&L responsibility experience
  • Proficient with Microsoft Office suite and AI tools
  • Strong written and verbal communication skills
  • Strong interpersonal skills and the ability to work across a wide range of departments and teams
  • Ability to manage multiple projects simultaneously
  • Available for occasional overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to be work in the country in which the position is located

Nice To Haves

  • Eight (8) years of brand-side marketing experience
  • Experience in the travel industry

Responsibilities

  • Build strategic, integrated communications plans that apply creative tactics that use a variety of communication channels, including media relations, digital and social, internal communications, and video
  • Shape stories and messages that resonate with customers, media, influencers, and social followers
  • Develop communications strategy that elevates JetBlue as a leading company, within the industry and beyond
  • Counsel and advise JetBlue leaders on communications approaches
  • Create strategy for programs and events that gain high level media interest
  • Maintain and develop strong traditional and online media relationships; pitch story ideas, staff interviews, and shape stories with relevant media
  • Track relevant industry news and trends to identify opportunities
  • Develop and edit materials such as communications plans, fact sheets, news and online media materials, bylined articles and presentations
  • Identify executive visibility and speaking opportunities for JetBlue leaders and prepare spokespeople for media interviews and speaking engagements
  • Manage consumer PR agency day-to-day activity
  • Manage projects to completion, including coordinating across internal functions
  • Collaborate with brand marketing, social media, and customer support social media teams to develop integrated storytelling and social/digital content that captures a consumer, lifestyle, and travel audience
  • Demonstrate familiarity with leading media monitoring and social listening platforms; analyze, measure and report on media coverage and social engagement
  • Jump in to support reactive communications needs, including airline crisis and issues events, as needed
  • Take a significant role in the development of Crewmembers to support their engagement, growth, and goal achievement
  • Other duties as assigned

Benefits

  • performance bonuses
  • restricted stock units
  • healthcare benefits
  • a 401(k) plan and company match
  • crewmember stock purchase plan
  • short-term and long-term disability coverage
  • basic life insurance
  • free space available travel on JetBlue
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