Senior Manager, Ad Ops

Infillion • Chicago, NY

1d • $100,000 - $120,000

About The Position

Infillion is the first fully composable advertising platform, built to solve the complexity, waste, and opacity in the digital media ecosystem of the last decade. Born from $750 million in investment and the unification of category-defining technologies, including MediaMath, TrueX, Gimbal, Drawbridge, and most recently Catalina, Infillion engineered these powerful assets into scores of interchangeable, agentic-ready components. Infillion provides a single, flexible infrastructure that serves media buyers, tech decision-makers, and media sellers. Whether through white-glove managed service, self-service control, or API-based automation, Infillion empowers businesses to execute their unique strategies with zero-hop efficiency, proprietary AI logic, and radical data transparency. Headquartered in New York City, Infillion powers the world's leading brands, agencies, and platforms. Learn more at www.infillion.com Infillion is seeking a highly analytical, solutions-oriented individual to join as a Senior Manager, Ad Ops , reporting to the AVP, Ad Ops. This is a great opportunity for someone interested in a fun, fast-paced environment with immense career growth potential.

Requirements

• 3 - 5+ years in an ad operations role, optimizing campaigns on various DSPs (The Trade Desk, DV360, MediaMath, etc..)
• Experience with driving performance for various KPIs such as CTR, CPA, ROAS, and VCR
• Advanced proficiency in Excel (Pivot, Vlookup, Sumifs, Match, Index, etc.)
• Knowledge of 3rd party verification solutions (DoubleVerify, Integral Ad Science, MOAT)
• Knowledge of 3rd party ad servers and reporting (Doubleclick, Innovid)
• Experience with project management applications (Trello, Jira, Asana, etc)
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, dynamic environment

Nice To Haves

• Experience using Inspect Element in browser to troubleshoot is a plus

Responsibilities

• Drive incremental revenue through managing a portfolio of clients.
• Be the go-to person for optimizations, troubleshooting problematic issues and assisting with pre/post-sales support
• Responsible for end to end resolution of tier 1-2 support issues, acting as escalation for the team.
• Programmatic expert who is accountable for driving performance across a group of clients, guiding technical development of junior campaign managers, and communicating performance narrative for larger, strategically important clients
• Have a strong pulse on both the day-to-day of campaign management while also ensuring they understand the higher level account strategy in mind.
• Drive process and communication improvements across account management, ad ops, sales and media planning
• Contributes to a summarized view of portfolio health, pacing, and performance to be provided to leadership.
• Responsible for creating recommendations to increase product usage and yield across subset of clients
• Design and execution of Test & Learn agendas, ensure testing plans are in support of campaign improvement and client growth.
• Mentors a team of campaign specialists ensuring a high level of campaign execution.

Benefits

• Base salary of $100,000 - $120,000
• 100% company-paid health, dental, and vision coverage for you and your dependents
• Company-paid life insurance, short-term, and long-term disability
• Unlimited paid time off - we trust your discretion
• Opportunities for profit sharing, bonuses, and ownership
• 401k plan with company match
• Cell phone reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed