Senior Manager, Accounts Receivable (Relocation)

Jeeter • Chicago, IL

3d • Onsite

About The Position

DreamFields is a leading cannabis company, recognized as one of the top five in the industry and home to the #1 pre-roll brand, Jeeter. We are dedicated to producing world-class marketing, high-quality products, exceptional customer experiences, and operating cutting-edge processes, all while fostering a positive company culture. With over 1,500 employees, we are one of the most loved employers in the industry and are experiencing significant growth, expanding nationally into all legalized cannabis states. This is a fully on-site position located in Desert Hot Springs, CA. We are seeking candidates open to relocation, as this role is not eligible for hybrid or remote work. The Accounts Receivable Manager will oversee the entire AR function, ensuring accurate and timely invoicing, efficient collections to improve cash flow, and the maintenance of strong customer relationships. This role manages a high-volume AR operation (approximately 4,000 invoices per month), handles trade credit risk, optimizes cash flow, drives dispute resolution, and ensures the integrity of AR accounting, controls, and reporting.

Requirements

• Demonstrated ability to reduce DSO/overdue balances through structured collections and dispute management.
• Advanced Excel skills with comfort presenting metrics to the finance and executive team.
• Clear communicator who can hold firm boundaries with customers and internal stakeholders.
• Experience with ERPs (NetSuite/SAP/Dynamics 365/Oracle) and account receivables tooling (lockbox, collections/account receivables automation systems, EDI/portals).
• Experience partnering closely with sales operations and distribution teams in an order-to-cash environment.
• Familiarity with allowances/bad debt methodology and financial audit support.
• Lean process improvement mindset; experience documenting SOPs and improving controls.
• B2B collections experience with trade credit (credit limits/terms, holds, payment plans, escalations).
• Experience operating in a high-invoice-volume environment (thousands/month) with process discipline.
• Strong understanding of account receivables accounting: cash application, credits memos, adjustments, write-offs and AR-to-GL reconciliations.
• Bachelor's degree in accounting, Finance, or related field (Master's or CPA preferred).
• 5+ years in Accounts Receivable with at least 3 years leading/owning AR operations or a team.
• Ability to sit and work at a computer for extended periods.
• Capable of repetitive hand and arm motions as well as extended periods of typing.
• Capable of looking at a screen for extended periods or entire shifts.
• Some travel may be required to attend cross-functional team meetings or support product launch events.
• All candidates must be willing to submit to a background check to be considered for the position.

Nice To Haves

• Master's or CPA preferred.

Responsibilities

• Own account receivables operations end-to-end: invoicing, cash application, collections, credits/adjustments, dispute resolution, approved write-offs.
• Ensure accurate, timely invoicing at scale; reduce billing error/rework (PO compliance, pricing and tax).
• Establish and maintain SOPs, controls, and role clarity across the order-to-cash process and account receivables team.
• Identify opportunities for automation and efficiency improvements within AR workflows.
• Analyze trends and provide actionable insights to improve cash flow and reduce bad debt.
• Manage and process a high volume of customer promotional rebate credits.
• Build and run a segmented collections program (by aging, balance, risk, strategic accounts).
• Manage escalation paths, payment plans, account credit holds and third-party collection agencies.
• Partner with the sales teams and customers to resolve delinquency while maintaining appropriate firmness and consistency.
• Supervise and mentor the account receivables team, providing guidance, training, and performance evaluations in order to meet company KPIs and cash flow goals.
• Manage customer onboarding for trade credit: credit applications, documentation, recommended credit limits/terms, periodic reviews.
• Monitor credit exposure and aging risk; enforce credit policies and exceptions with documentation.
• Lead a structured dispute workflow with ownership and root-cause tracking (pricing discrepancies, shortages, returns, compliance deductions, etc.).
• Drive cross-functional fixes to reduce recurring disputes and short-pay behavior.
• Ensure accounts receivables subledger integrity, daily reconciliations, and tie-outs to the general ledger.
• Support month-end close: aging schedules, allowance inputs (if applicable), write-offs, audit support.
• Ensure legal and regulatory compliance within the cannabis industry including IRS 8300 forms and METRC manifest recordkeeping.
• Deliver KPI reporting and cash forecast inputs (DSO, CEI, past-due %, dispute cycle time, top delinquent accounts).
• Lead, coach, and develop the account receivables team by setting targets and managing workloads.
• Establish a weekly operating cadence (daily cash posting, weekly aging reviews, monthly close checklist).

Benefits

• Relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager