Senior Maintenance Technician

Comstock•Charlotte, NC

About The Position

Join the maintenance team at a luxury apartment community, where exceptional service and high-quality living standards are priorities. The Senior Maintenance Technician performs repairs, preventive maintenance, work-order responses, and unit make-readies across residential and building systems. The role calls for experience with HVAC, plumbing, electrical systems, appliance repair, and general carpentry, as well as a proactive, resident-first approach and strong customer service and communication skills. The technician also performs emergency on-call service on a rotating basis and may need to work after hours or weekends.

Requirements

High school diploma or GED; equivalent experience may substitute for the education requirement.
At least 3 years of experience as a Maintenance Technician.
Knowledge of HVAC, electrical, and plumbing systems.
Proficiency in Microsoft Office, particularly Outlook.
Current driver’s license without major violations.
Ability to work under pressure and respond to others’ needs in a timely, courteous manner.
Ability to work after hours and weekends as needed, including on-call rotation.
Ability to arrive at the property within 45 minutes to respond to emergencies.
Credible and trustworthy, with a high degree of integrity; holds self and others accountable and strives for excellence.
Positive, can-do attitude, customer-focused and results-oriented approach, and desire to continuously learn and develop.
Exceptional oral and written communication, active listening, and organizational skills.
Ability to establish strong working relationships and work in a team setting.
Ability to multitask and prioritize with strong attention to detail in a fast-paced environment.
Self-directed and able to work independently with minimal supervision.
Able to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and reach.
Able to push, pull, or lift up to 50 pounds.
Able to perform continuous repetitive motions and work in variable temperatures, variable noise, indoors and outdoors, and around fumes, hazards, dust, mites, chemicals, and bio-hazards.

Nice To Haves

CFC Universal Certification.
Class A experience.
Experience with building automation systems.
Yardi experience.

Responsibilities

Build rapport with residents and provide Class “A” customer service, going above and beyond when possible.
Repair, maintain, and clean the property, both indoors and outdoors.
Help protect and improve the value of the client’s assets.
Perform preventive maintenance on unit-based and building-level equipment.
Provide emergency on-call service on a rotating basis.
Perform electrical, plumbing, carpentry, masonry, and painting work.
Repair and treat showers, sinks, appliances, doors and cabinets, walls, and building exteriors.
Prepare units for new move-ins.
Perform grounds work, including grounds pickup, sweeping, and light landscaping.
Perform other duties as assigned.