Senior Maintenance Technician

Bozzuto • Cambridge, MA

6h • $58,000 - $60,000

About The Position

The Senior Maintenance Technician leads troubleshooting and adjustments to control systems and helps ensure the daily functioning of mechanical, electrical, plumbing, irrigation, and security systems. The role maintains the property's physical assets, with an emphasis on work requiring advanced apartment-maintenance skills, and works with Maintenance Technicians on the community Preventative Maintenance Program. The technician responds promptly to inspection deficiencies and maintenance requests, provides excellent customer service, and follows up professionally with residents, vendors, and the property management team.

The position requires compliance with applicable building codes, safety standards, fair housing laws, and company, local, City, State, and Federal guidelines. It includes working weekends or evenings and participating in an on-call rotation for after-hours emergencies, including nights and weekends.

Requirements

• Minimum 2–5 years of experience as a Maintenance Technician, preferably in residential property management.
• Expertise in HVAC, electrical, plumbing, and/or appliance repair.
• Reliable personal transportation to commute and respond to after-hours emergency maintenance, including nights and weekends on a rotational basis.
• Excellent written and verbal communication skills.
• Computer skills and comfort using software, apps, and computer programs.
• Ability to exert 50–100 pounds of force occasionally, 25–50 pounds frequently, and 10–20 pounds constantly through pushing, pulling, and climbing activities.
• Team-oriented, sociable, assertive, objective, conscientious, tolerant, and detail-oriented, with the ability to work effectively in relaxed or formal workplaces.
• A service mentality and a thirst for learning.

Nice To Haves

• HVAC and EPA certification are strongly preferred.

Responsibilities

• Lead troubleshooting, make adjustments to control systems, and ensure the daily functioning of mechanical, electrical, plumbing, irrigation, and security systems.
• Maintain the property's physical assets, focusing on tasks requiring advanced apartment-maintenance skills and knowledge.
• Respond quickly to deficiencies identified during preventative maintenance inspections.
• Work with Maintenance Technicians to complete the community's Preventative Maintenance Program.
• Deliver excellent customer service.
• Respond to all maintenance requests within 24 hours.
• Provide effective, professional, and timely follow-up with residents, vendors, and the property management team on maintenance services.
• Stay current on applicable building codes, safety standards, and fair housing laws, and ensure compliance with company and governmental guidelines.
• Work weekends or evenings and participate in an on-call rotation for after-hours emergencies.

Benefits

• Additional bonus opportunities.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement and other programs supporting career development and growth.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed