Senior Maintenance Supervisor– Dual Site Multifamily Communities

Pegasus Residential

15d

About The Position

The Senior Service Manager – Dual Site is responsible for leading all maintenance operations across two apartment communities. This position oversees maintenance teams, ensures the timely completion of service requests and apartment turns, and maintains the physical condition and safety of the properties. The Senior Service Manager partners with property management to deliver high-quality resident service, maintain strong curb appeal, and ensure all building systems operate efficiently. This role requires a hands-on maintenance leader who can effectively manage staff, coordinate vendors, implement preventative maintenance programs, and control maintenance-related expenses while maintaining company standards.

Requirements

5+ years of apartment maintenance experience
5+ years of maintenance leadership or supervisory experience
Strong knowledge of HVAC, plumbing, electrical, appliances, and general building systems
Valid driver’s license and reliable transportation

Nice To Haves

EPA Certification preferred (or ability to obtain)
Experience managing maintenance teams across multiple communities preferred
Strong organizational and leadership skills

Responsibilities

Lead and oversee maintenance operations across two apartment communities
Supervise, train, and schedule maintenance team members
Assign and prioritize work orders to ensure timely and quality completion
Ensure all service requests are completed within company response time standards
Provide hands-on support for complex repairs as needed
Oversee make-ready processes to ensure units are prepared for timely move-ins
Coordinate with property management to meet occupancy and leasing goals
Inspect completed turns to ensure company quality standards are met
Implement and maintain preventative maintenance programs for all building systems
Schedule routine maintenance for HVAC, plumbing, electrical, and mechanical systems
Conduct regular inspections to identify and resolve maintenance issues proactively
Coordinate third-party vendors and contractors performing work at the properties
Obtain quotes and assist with scheduling repairs or capital improvement projects
Ensure vendor work meets company expectations and quality standards
Monitor maintenance expenses and operate within approved budgets
Maintain inventory and ensure proper management of maintenance supplies and equipment
Assist with identifying capital improvement needs to preserve property value
Ensure compliance with OSHA standards, safety protocols, and company policies
Maintain documentation for inspections, preventative maintenance, and service records
Participate in emergency response and on-call maintenance rotations
Ensure maintenance services are delivered with a strong focus on resident satisfaction
Address resident concerns related to maintenance in a professional and timely manner
Support property teams in maintaining a clean, safe, and well-maintained community