Full-Time Senior Maintenance Lead- Infinity 260

The High Companies•Charlotte, NC

8d•Onsite

About The Position

At High Associates, we do more than manage properties — we create environments where businesses and communities thrive. As one of the twelve business lines within High Companies, we’ve been developing, leasing, and managing commercial and industrial real estate since 1980. Our success is built on a foundation of trustworthy relationships, innovative leadership, and a deep commitment to environmental stewardship and community well-being. From our focus on environmental stewardship to our culture of service, we’re dedicated to creating long-term value for our clients, tenants, and neighbors that extends far beyond the buildings we manage. Looking for a career where you can make an impact and grow with purpose? Join High Associates, where business meets opportunity. High Associates is seeking an experienced Senior Maintenance Lead to oversee maintenance operations at Infinity260 , a 260-unit luxury apartment community located at 11120 David Taylor Drive in Charlotte, NC . This is an opportunity to take ownership of a thriving community, develop a skilled team, and make a visible impact every day. In this hands-on role, you'll help protect a premier asset, deliver an exceptional resident experience, and drive the overall success of the property. We're looking for someone who enjoys solving problems, mentoring others, and working alongside their team to keep a community operating at its best. If you're ready to join an organization that values craftsmanship, accountability, and long-term career growth, we'd love to hear from you. As a Senior Maintenance Lead, you'll oversee daily maintenance operations, ensure the community remains safe and well-maintained, and play a key role in resident satisfaction and team performance.

Requirements

High School Diploma or GED.
Valid driver's license and reliable transportation.
HVAC Certification required.
Minimum of 5 years of hands-on maintenance work experience in multifamily housing, hospitality, residential, or related environment.
Minimum of 2 years of leadership, supervisory, or team lead experience.
Strong knowledge of HVAC, appliance repair, plumbing, electrical, drywall, and general building maintenance.
Ability to troubleshoot complex maintenance issues and lead by example.
Strong communication, organizational, and customer service skills.

Nice To Haves

2 years of technical school training or degree in a related field.
Experience with property management software and Microsoft Office.
Pool maintenance experience.
Certified Pool Operator (CPO) certification or willingness to obtain certification.

Responsibilities

Participate in rotating on call schedule every two weeks including evenings, weekends, and holidays.
Lead, train, coach, and develop maintenance team members.
Schedule, prioritize, and oversee daily maintenance of operations and service requests.
Troubleshoot, diagnose, and repair HVAC, plumbing, electrical, appliance, and general building maintenance issues.
Manage preventative maintenance programs to protect community assets and reduce costly repairs.
Oversee apartment turns from scheduling through final inspection, ensuring homes meet company standards and are move-in ready.
Coordinate vendors, contractors, and special projects while maintaining quality and cost control.
Maintain inventory, equipment, tools, and maintenance records.
Assist with budgeting and identifying cost-saving opportunities.
Ensure compliance with all safety policies, training requirements, and regulatory standards.
Deliver exceptional customer service and build positive relationships with residents.
Support seasonal operations, including vendor coordination, pool oversight, and community readiness initiatives.

Benefits

Competitive compensation, including weekly pay, commissions split by team, and per diem pay
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Paid Vacation Time & 10 paid holidays!
Access to the Healthy Rewards Program
30% Rental discount at eligible High residential communities after 90 days
Tuition Assistance with 100% reimbursement for approved job-related courses and degree programs
Employee Assistance Program providing confidential support for coworkers and their families
High Family Foundation Scholarship Program providing up to $5,000 annually for eligible dependents pursuing higher education
Recognition programs, including the Good Measure Award
Professional development and advancement opportunities