Senior Loss Control Consultant (Greensboro and East Territory)

Penn National Insurance•Greensboro, NC

3d•Onsite

About The Position

We are seeking a Senior Loss Control Consultant to join our team and support commercial lines accounts in the Greensboro and east, North Carolina area. In this role, you will conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety. You will collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources, reducing incurred losses, implementing or strengthening an insured’s risk management programs. Responsibilities include assessing safety programs, delivering training, and preparing detailed reports to assist in underwriting decisions. The ideal candidate has a strong technical background in safety and risk management, excellent communication and analytical skills, and the ability to manage multiple priorities effectively. This position requires travel, including occasional overnight stays, and offers the opportunity to make a meaningful impact by helping businesses create safer workplaces. The candidate needs to reside in the territory (Greensboro, NC and East).

Requirements

4 years in property/casualty loss control required, conducting loss control surveys and performing loss control consulting work on written accounts, with experience handling the larger and more complex accounts
Proficient level of technical and professional skills/knowledge of the loss control/safety area for all types of surveys for all commercial lines and programs
In-depth knowledge of operational practices for industrial, construction, institutional, commercial, educational and habitational occupancies
Good understanding of commercial insurance coverages
Good organizational and time management skills
Basic training and presentation skills
Good communication skills, both oral and written, to include the ability to develop and present information of varying degrees of complexity in an easily understood manner
Excellent customer service skills
Excellent analytical and problem-solving skills
Good PC skills, with an emphasis on Microsoft Office Suite
Must be able to see and effectively use a computer monitor.
Must be able to operate a computer, keyboard and applicable printers and other general office equipment.
Must be able to access and enter information accurately using automated systems.
Must be able to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.
Must be able to present information to individuals and groups.
Must be able to interpret and apply concepts that may or may not be based upon established guidelines.
Must be able to maintain acceptable attendance and adhere to scheduled work hours.

Nice To Haves

Bachelor’s degree, with a major in safety, science or engineering from an accredited university preferred
Continuing education such as Associate in Loss Control Management (ALCM) and Associate in Risk Management (ARM) and certifications such as ASP, CSP, CIH or OHST preferred

Responsibilities

Handles the large and/or more complex accounts.
Complete all required reports and documentation pertaining to account visits, to assist the underwriting staff in determining the viability of the written or prospective risk.
Visit accounts’ facilities in order to better understand the operations, the associated hazards/exposures and determine the effectiveness of the accounts’ safety programs.
Determines compliance (and evaluates safety programs) based on OSHA, NFPA, DOT, ANSI and other state and local codes and requirements
Conducts agency visits to promote specific loss control service, services we can provide, and other initiatives.
Provide loss control consulting services for written accounts, to include the application of loss control/safety management principles and practices directed to specific situations to reduce, eliminate and/or control potential hazards/exposures (services may include on-site training).
Conducts basic Industrial Hygiene and Health surveys, such as noise assessments and ergonomic assessments.
Attends branch large loss meetings, and other meetings requiring loss control expertise.
Develop, submit and discuss recommendations with customers to improve conditions. These will also mitigate or control the hazards identified.
Provides loss control consulting services for written accounts.
Assists the Home Office Manager – Loss Control or Team Leader, Loss Control in technical training and field evaluations of other field Loss Control Consultants, if requested.
Assists the Home Office Manager - Loss Control or Team Leader, Loss Control with classroom technical training for the Loss Control staff and underwriters.
Performs various projects requested or assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control, to include management of vendor Loss Control work within assigned territories.
May assist in the training of Commercial Underwriters, and/or act in a consulting capacity to the Commercial Underwriter position.
Performs other duties as may be assigned by the Home Office Manager – Loss Control or Team Leader, Loss Control.