Sr Logistics Specialist

Gratz Pilates • Philadelphia, PA

7d

About The Position

We're hiring a Senior Logistics Specialist to manage complex domestic and international shipments. You'll be the team's go-to expert on export carriers, freight forwarders, customs brokers, and trade compliance. You'll solve escalated shipping problems, identify cost savings, and help improve our logistics operations. This is a senior individual-contributor role. You'll share your expertise across the business, train and support team members in logistics and other departments, lead improvement projects, and support day-to-day operations.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Business, or a related field.
• 3–5 years of logistics experience covering both domestic and international freight.
• Strong working knowledge of LTL, truckload, parcel, ocean, and air freight.
• Solid understanding of Incoterms, import/export documentation, and customs clearance.
• Experience analyzing freight costs and supporting carrier negotiations.
• Advanced proficiency with ERP systems and Microsoft Excel; Epicor Kinetic experience is highly valued.
• Demonstrated ability to independently resolve complex shipping challenges.
• Strong communication skills and ability to train colleagues and collaborate across departments.

Nice To Haves

• Certified Export Specialist (CES) designation or customs broker coursework.
• Experience working for a freight forwarder, 3PL, customs broker, or carrier.
• Experience leading projects or training colleagues.

Responsibilities

• Serve as the company's trade compliance specialist for imports and exports.
• Assign and maintain HTS classifications and Schedule B numbers for exports.
• Manage Free Trade Agreement programs, including USMCA, Korea FTA, and Morocco FTA.
• Determine eligibility, collect supplier certificates, and claim preferential duty rates.
• Conduct denied party screening for customers, suppliers, and freight partners, resolving potential matches.
• Oversee EEI filings and review customs entries for accuracy.
• Maintain compliance records and support audits.
• Review import and export documentation for accuracy before shipments move.
• Coordinate with freight forwarders and customs brokers on bookings, customs clearance, and duty-related questions.
• Advise Sales and Customer Service on Incoterms and international shipping lead times.
• Plan and manage complex shipments, including oversized and project cargo, expedited freight, and multi-leg international moves.
• Determine optimal transportation modes and routes for domestic freight (LTL, truckload, parcel, intermodal) and international freight (ocean FCL/LCL and air).
• Independently resolve escalated shipping issues, including major delays, customs holds, and damaged freight.
• Serve as a primary point of contact for carriers, freight forwarders, and customs brokers.
• Support freight bids and rate negotiations through data analysis and recommendations.
• Track customer shipments from origin through delivery, including customs clearance.
• Monitor carrier performance, including on-time delivery, damage, and claims, and address performance issues.
• Analyze freight spending and identify cost-saving opportunities through mode shifts, shipment consolidation, and carrier changes.
• Audit freight invoices and resolve billing discrepancies.
• Develop and maintain KPI reports covering freight costs, on-time delivery, and transit times.
• Develop and maintain standard operating procedures for shipping and logistics.
• Serve as a power user for the company's TMS and ERP systems, supporting testing and implementation of system improvements.
• Lead logistics and trade compliance improvement projects.
• Train and support colleagues across departments.
• Provide operational coverage for the Director of Operations when needed.

Benefits

• Medical, Vision & Dental Insurance — low employee premiums, with zero-deductible plan options available
• Company-Paid Short-Term & Long-Term Disability Insurance
• Company-Paid Life Insurance
• Generous Paid Time Off — including holidays, sick time, and vacation
• 401(k) Retirement Plan
• Optional Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior