Senior Loan Processor (Hybrid)

Enova • South Jordan, UT

9d • Hybrid

About The Position

As a Senior Loan Processor, you will play a pivotal role in guiding loan applications through the complex loan origination lifecycle. You'll take on our more complex and higher-priority files, working directly with internal teams to keep the process accurate, compliant, and moving.

Requirements

• 2+ years experience in loan processing, loan operations, or a related financial services role
• Comfort reading and interpreting bank statements or financial documents to assess cash flow and risk
• Strong written and verbal communication skills, including comfort following up with applicants on sensitive documentation requests
• Proven ability to independently triage and resolve issues when priorities shift or multiple files compete for attention
• Working knowledge of KYC/CIP requirements or similar regulatory compliance frameworks
• Proficiency with standard data entry, document mangement, and communication software
• Experience in consumer or small-business lending specifically
• Familiarity with loan origination systems (LOS) or similar platforms

Responsibilities

• Review and verify applicant bank statements for authenticity, accuracy, and cash flow trends to identify business behavior
• Own the highest-complexity or highest-priority files in the queue, triaging and resolving issues independently before they become bottlenecks
• Drive follow-up communication with applicants and internal stakeholders to close documentation gaps quickly
• Ensure every file meets Know Your Customer (KYC) and Customer Identification Program (CIP) standards, applying sound judgment on edge cases
• Partner closely with underwriters and cross-functional teams to keep the origination pipeline moving without sacrificing accuracy
• Serve as a go-to resource for less experienced processors — reviewing edge cases, answering process questions, and helping train new hires
• Maintain data integrity across all loan systems and flag process gaps that could be fixed upstream

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed