Senior Loan Operations Administrator
Western Alliance Bank•Phoenix, AZ
•Onsite
About The Position
We are seeking a highly experienced Senior Loan Operations Administrator to support complex lending products, including commercial finance, equipment finance and leasing, and syndicated/participation loans. This role is critical to ensuring accurate loan servicing, regulatory compliance, and operational efficiency across a diverse portfolio.
Requirements
- 5+ years of loan operations experience (commercial lending and equipment finance preferred)
- High school diploma required
- Strong, hands-on experience with commercial lending, equipment finance, syndicated and participation loans
- Proficiency in loan servicing systems (e.g., Lease Complete, FIS, ACBS, or similar)
- Strong understanding of loan accounting, amortization, and interest calculations
- Advanced Excel and analytical capabilities
- Deep knowledge of equipment finance, leasing structures, and syndicated lending.
- Familiarity with regulatory requirements and loan documentation standards.
- Strong attention to detail and accuracy
- Excellent analytical and problem-solving skills
- Effective communication and stakeholder collaboration
- Ability to manage multiple priorities in a fast-paced environment
Responsibilities
- Administer and service complex commercial loans, equipment finance agreements, leases, and syndicated/participation loans
- Ensure accurate booking, funding, maintenance, and payoff transactions within core systems
- Monitor loan covenants, ticklers, and compliance requirements
- Manage lease structures, documentation, and asset-level details (FMV, capital, TRAC leases)
- Track collateral, residuals, and payment structures
- Coordinate with customers and internal teams on funding, including due diligence and servicing in accordance with established procedures
- Reconcile participant payments, notices, and reporting requirements
- Review and interpret credit agreements and coordinate with agent banks, participants, and internal stakeholders; may include interest distribution and payment processing.
- Ensure accurate interest accruals, fee amortization, and financial reporting.
- Support month-end quarter-end, and year-end closing processes
- Review loan documentation for completeness, accuracy, and adherence to credit approvals.
- Ensure adherence to policies, regulatory requirements, and audit standards.
- Maintain proper loan files ensuring electronic files are submitted to FCM in accordance with appropriate SLA.
- Identify process inefficiencies and recommend/implement improvements.
- Support system enhancements and testing efforts
- Serve as a subject matter expert for lease operations
- Assist in maintaining current procedures, training materials, and operational guidelines.
- Support internal and external audits, regulatory examinations, and compliance reviews.
- Identify and escalate operational risks and control issues.
- Contribute to remediation efforts and ongoing control improvements.
Benefits
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
- opportunity to bolster business knowledge
- learning the ins and outs of how successful companies operate and manage their finances
- invaluable hands-on experience to help grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
