Load bank Technician

Pkaza•Ashburn, VA

3d•Onsite

About The Position

Our client is a fast growing company supporting mission critical test equipment rental for electrical load bank applications as well as liquid-cooled load banks space to support new AI data projects for data center projects. They help their customers by providing solutions for testing their customer's existing electrical infrastructure like switchgear and transformers which additionally supports the reliability of the electrical grid. This company provides rental solutions to many of the world's largest organizations, Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits. We are looking for a Senior Load Bank Tech to join their customer support team. This is an onsite role and act as an SME (Subject Matter Expert) on all data center Air Cooled / Liquid Cooled (AC and LC) Load Banks. There may be some offsite travel if needed, however primarily an onsite role. Ideal candidate will possess experience in the Mission Critical Data Center Facilities Industry working with Low / Medium / High Voltage Equipment, Power Transformers, Controls and Monitoring.

Requirements

Preferably 2-6+ years experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment
Interest in or willingness to work with load bank equipment used in data center environments
Must be able to provide high level of quality customer service
Must be able to complete Field Service Reports within a timely manner
Requires knowledge of equipment manufacturer’s specifications
Demonstrated ability to learn new equipment and systems through self-directed research, manager-led training and observation
Must be able to perform repeated bending & lifting between 50 -100lbs during certain procedures
Candidate must be willing to work nights & weekends if necessary
Knowledge of general computer hardware & software applications
Ability to read and understand one line drawings and schematics
Must be a US Citizen
Clean US Driving License
Effective Communicator-emails, phone, meetings, etc.
Expertise in Microsoft Office applications, especially Word, Excel, PowerPoint, Outlook, and Teams
Strong organizational skills and the ability to prioritize

Nice To Haves

Technical degree a plus
Previous military experience and training a plus
Previous experience in the Military / Military veterans in all branches that have experience with Electrical / Mechanical is a huge plus (Navy Nukes- EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, etc.)

Responsibilities

Prepare load banks and related equipment for customer rental, ensuring they are clean, tested, and ready for deployment
Utilizes hand tools and test equipment to perform work
Inspect returned equipment, identify damage or performance issues, and perform functional testing
Perform preventative maintenance, basic troubleshooting, and minor repairs on load banks and associated accessories
Maintain accurate service records and document inspections, testing, and repairs
Prepare equipment for outbound shipments by following company packaging and quality standards
Collaborate with Operations, Calibration, and Customer Service teams to ensure equipment availability and customer satisfaction
Follow all safety procedures while working with electrical equipment
Perform additional duties as assigned