Senior LMS Solutions Administrator

Western Governors University • Salt Lake City, UT

10d • $97,100 - $145,600

About The Position

The Senior LMS Solutions Administrator is responsible for ensuring smooth integration, security, compliance, and efficiency of the university's curriculum and assessment solutions.

Requirements

• Proficiency in solution management methodologies and best practices.
• In-depth understanding of educational technology landscape and trends.
• Knowledge of security and compliance frameworks relevant to higher education institutions.
• Familiarity with disaster recovery and business continuity planning principles.
• Strong interpersonal and communication skills for effective user support and vendor management.
• Ability to assess, review, and advise on integration strategies and performance optimization.
• Capability to develop and document policies and procedures comprehensively.
• Demonstrated experience in developing and refining educational programs, courses, and curricula within the higher education sector.
• Understanding of accreditation standards, regulatory requirements, and industry best practices related to program development and institutional compliance.
• Proven ability to design and assess curriculum effectiveness, learning outcomes, and student engagement strategies, particularly within a Competency-based Education model.
• Experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments.
• Knowledge of adult learning theories and principles, including instructional design methodologies tailored to adult learners in diverse academic settings.
• Ability to collaborate effectively with academic departments, faculty members, subject matter experts, and instructional designers to develop and deliver high-quality educational programs.
• Strong project management skills, including the ability to coordinate cross-functional teams, manage project timelines, and ensure alignment with departmental goals and objectives.
• Proficiency in data analysis and interpretation to inform program development decisions, assess program efficacy, and identify areas for continuous improvement.
• Clear and concise communication skills, with the ability to articulate program objectives, outcomes, and value propositions to internal and external stakeholders.
• Willingness to explore innovative approaches to program development, incorporate emerging technologies, and adapt to evolving trends and student needs in higher education.
• Bachelor's Degree in Educational Technology, Information Technology, or related field.
• 5 years of experience with online learning platforms, learning management systems (LMS), and educational technologies used in online and hybrid learning environments.
• Experience implementing new technologies

Nice To Haves

• Master's Degree in Educational Technology, Information Technology, or related field.
• Previous experience within a similar environment.
• Certifications in relevant areas.

Responsibilities

• Maintains and optimizes integrations between various technological solutions utilized within the online university's ecosystem.
• Engages with educational technology stakeholders to ensure alignment of solutions with academic goals and standards.
• Implements and enforces security and compliance protocols to safeguard sensitive data and uphold regulatory requirements.
• Develops and executes disaster recovery and business continuity plans to ensure minimal disruption to operations in the event of unforeseen circumstances.
• Provides user support and training initiatives to enhance technological proficiency across the university's community.
• Manages vendors effectively, ensuring adherence to service level agreements and fostering productive partnerships.
• Conducts integration reviews and provides advisement on potential enhancements or adjustments to existing systems.
• Takes responsibility for managing more impactful, higher-risk, or complex solutions administration tasks.
• Assumes higher levels of autonomy and leadership, guiding junior team members and driving initiatives forward.
• Monitors system performance and optimizes configurations to ensure optimal functionality and user experience.
• Develops and maintains comprehensive policies and documentation pertaining to solution administration processes and protocols.
• Performs other job-related duties as assigned.

Benefits

• bonuses
• medical, dental, vision, telehealth and mental healthcare
• health savings account and flexible spending account
• basic and voluntary life insurance
• disability coverage
• accident, critical illness and hospital indemnity supplemental coverages
• legal and identity theft coverage
• retirement savings plan
• wellbeing program
• discounted WGU tuition
• flexible paid time off for rest and relaxation with no need for accrual
• flexible paid sick time with no need for accrual
• 11 paid holidays
• other paid leaves, including up to 12 weeks of parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior