LMS Administrator

Phibro•Teaneck, NJ

3h•Onsite

About The Position

The LMS Administrator is an integral part of our Human Resources team based out of our US - Teaneck, NJ site. The LMS Administrator is responsible for the day‑to‑day administration, configuration, and optimization of the Docebo Learning Management System. This role partners closely with Learning & Development, HR, IT, and business stakeholders to ensure a seamless, scalable, and engaging learning experience for learners while maintaining system integrity, data accuracy, and governance.

Requirements

Hands‑on experience administering Docebo LMS or a comparable enterprise LMS.
Strong understanding of LMS concepts, eLearning standards (SCORM, xAPI, AICC), and digital learning workflows.
Experience supporting learners and stakeholders in a corporate or global learning environment.
Excellent problem‑solving, documentation, and communication skills.
Ability to maintain a positive attitude and treat each client and coworker with courtesy and respect.
Develop and maintain relationships with internal and external clients.
Able to execute projects and long range goals as directed by management.
High degree of time management skills and ability to handle multiple priorities and projects at once.
Planning; ability to think ahead and plan, project activities and strategy over short-terms and extended time periods.
Advanced computer skills sufficient to use office productivity software and create presentations, flowcharts, graphs, etc.
Advanced organizational skills.
Ability to think strategically and systemically.
Ability to maintain the highest standards of integrity and confidentiality.
Proven ability to work effectively in a team environment.
Must be willing to learn new skills, attend seminars and training sessions, and read literature related to the job function.
Extremely high level of attention to detail and high standard of quality.

Nice To Haves

Experience with Docebo automations, learning plans, certifications, and engagement features (badges, communities, leaderboards).
Familiarity with HTML/CSS for minor UI or platform enhancements.
Experience supporting LMS governance, compliance, or regulated training environments.
Background in Learning & Development, HR Technology, or Instructional Design.

Responsibilities

System Oversight & Governance: Serve as the primary administrator for the Docebo LMS, managing system configuration, users, groups, branches, roles, and permissions.
Manage day‑to-day LMS operations including course setup, enrollments, learning plans, certifications, and automated workflows.
Configure and maintain pages, menus, channels, and assets to support a consistent and intuitive learner experience.
Content & Learning Experience Support: Configure, test, and launch eLearning, ILT, VILT, and blended learning programs within Docebo.
Ensure all learning content complies with SCORM, xAPI, and AICC standards.
Support content tagging, taxonomy, and auditing to improve discoverability and reporting.
User Support & Troubleshooting: Provide Tier 1–2 support for learners, instructors, and administrators; troubleshoot technical issues and resolve system errors.
Liaise with Docebo support and vendors for escalated issues and platform enhancements.
Create and maintain LMS documentation, job aids, and standard operating procedures.
Training & Adoption: Develop and execute strategies for user adoption and engagement.
Coordinate and lead training sessions for end-users.
Create documentation and best practices for LMS usage.
Reporting & Analytics: Monitor platform usage, learner progress, and completion data using Docebo reports and dashboards.
Partner with L&D and business stakeholders to provide insights and recommendations based on learning data.
System Optimization & Enhancements: Participate in testing, validation, and rollout of new Docebo features, upgrades, and releases.
Recommend and implement process improvements to enhance system efficiency, data accuracy, and user experience.
Support integrations between Docebo and other enterprise systems (e.g., HRIS, SSO, learning tools).
Docebo Connect Recipe Ownership: Learn and work with Docebo Connect to build recipes, while identifying gaps, missing requirements, and needed improvements, and ensuring they are addressed.
Maintain recipes, including edits and updates.
Validate and test recipes end to end, including defining the required test cases and executing them.
Complete relevant Docebo University courses and review Knowledge Base articles