Senior Living Advisor

Clark Retirement • East Grand Rapids, MI

6d • Onsite

About The Position

At Clark Retirement, we are committed to creating a vibrant, welcoming community where residents feel confident in their decision to call us home. Our Sales team plays a vital role in bringing that experience to life, serving as the first connection for prospective residents and their families, and guiding them through one of life’s most important transitions with care, clarity, and trust. As a Senior Living Advisor, you won’t simply manage leads—you will build meaningful relationships and help individuals and families navigate their next chapter. From developing referral partnerships and leading community tours to implementing strategic outreach and marketing efforts, you’ll be at the center of connecting people to a place where they can truly thrive. You will collaborate closely with community leadership and team members to ensure a seamless, supportive experience from first inquiry to move-in. This role is ideal for someone who is driven, personable, and highly organized, with a genuine passion for connecting with others. Your ability to listen, communicate effectively, and build trust—combined with a strong sense of initiative and follow-through—will directly impact the growth and success of the community. As a BHI Senior Living Community, the team at Clark Retirement is united in mission, leads with compassion, and provides opportunities to grow and thrive professionally.

Requirements

• You’re a relationship-builder at heart. You’re just as comfortable analyzing sales data and tracking leads as you are sitting down with a family to guide them through an important life decision. You know that great sales in senior living isn’t about pressure—it’s about trust, empathy, and timing.
• You’re organized, self-motivated, and able to manage multiple prospects and priorities without losing attention to detail. You communicate clearly and professionally, whether you’re presenting to a group, following up with a referral partner, or sending a thoughtful email.
• You’re energized by meeting new people, building connections in the community, and finding creative ways to tell a story. You take initiative, follow through, and don’t let opportunities fall through the cracks.
• Most importantly, you approach your work with compassion, integrity, and respect for the residents and families we serve.

Responsibilities

• Develop and execute sales plans that align with the community's overall business objectives
• Establish and maintain strong relationships with referral sources such as hospitals, physicians, social works, and other professionals in the senior living industry
• Conduct sales presentations and tours of the community's features, amenities, and services to prospective residents and their families.
• Implement marketing strategies to develop and execute marketing campaigns, advertising efforts, and promotional activities to generate leads and increase brand awareness
• Collaborate with other departments such as operations, finance, and administration, to ensure smooth coordination and collaboration for the overall success of the senior living community
• Stay up to date on industry trends, competitor activities, and changes in the senior living market

Benefits

• Competitive salary and sales commission opportunities
• Health benefits for full- and part-time team members (Medical, Dental, Vision, Life, Long/Short-Term Disability)
• Paid Time Off and Holiday Pay
• 401K with matching contributions
• Professional development, tuition reimbursement, scholarships, and training programs to help you grow and thrive
• On-site gym, on-site pool, daily pay option, telehealth, and Employee Assistance Program (EAP)
• A supportive, team-oriented environment that values excellence in care and encourages staff to lead with compassion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed