Senior Licensing Product Operations Expert

HPE • Westford, MA

8d • $120,000 - $243,000 • Remote

About The Position

We are seeking a Senior Licensing Product Operations Expert to join our team and support the execution and evolution of business operations for HPE Networking products, including portfolios such as Juniper, Aruba, and Mist. This is a senior individual contributor role for an experienced professional who thrives at the intersection of Product, Software Licensing, and Operations. The role requires the ability to work closely with HPE Networking Product Line Managers to understand how products are built, licensed, and delivered, and to translate that knowledge into accurate, scalable execution within HPE’s licensing and supply chain systems.

Requirements

• Significant experience in business operations, licensing operations, or software-related operational environments.
• Strong understanding of software licensing concepts such as subscriptions, entitlements, renewals, and co-terming.
• Demonstrated ability to work effectively with Product Line Managers and translate product knowledge into operational execution; a background in Product Line Management is a plus.
• Familiarity with HPE software licensing and supply chain systems and processes, including SAP-based order and fulfillment environments and Juniper Agile Licensing (JAL).
• Proven success as a senior individual contributor with independent ownership and accountability.
• Strong analytical, problem-solving, and communication skills.

Nice To Haves

• A background in Product Line Management is a plus.

Responsibilities

• Own and lead complex operational domains supporting software licensing and entitlement execution for HPE Networking products.
• Partner closely with Networking Product Line Managers across Juniper, Aruba, and Mist portfolios.
• Translate product and licensing requirements into operational workflows and system requirements within licensing and supply chain platforms.
• Serve as a subject-matter expert on software licensing behaviors, including subscriptions, entitlements, renewals, and product-specific nuances.
• Act as an escalation point for complex or non-standard licensing issues, applying sound judgment to balance risk, customer impact, and scalability.
• Collaborate with Product Management, Engineering, Sales Operations, Finance, IT, and Supply Chain teams to ensure end-to-end alignment.
• Identify operational gaps and leverage AI and automation to scale operations, drive process improvements, and reduce manual effort.
• Provide informal mentorship and contribute to documentation, standard operating procedures, and readiness efforts.
• Set up, test, and deliver licensing and fulfillment solutions for new product introductions, incremental SKU requirements, and new or enhanced product capabilities.

Benefits

• Competitive compensation and benefits.
• Opportunities to work on complex, high-impact operational challenges.
• A collaborative environment that values expertise, ownership, and continuous improvement.
• Career growth through expanded scope and influence.
• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed