About The Position

Control Associates, a leader in industrial process automation for over 90 years, is partnering with Emerson Automation Solutions to provide premier process control systems, valves, instrumentation, and asset reliability solutions to the New York tri-state area. This role is for a proven field leader who will mentor junior technicians, drive technical excellence, and actively contribute to the growth of the Measurement Solutions (MSOL) business. The position serves as the primary technical expert for measurement solutions, leads the calibration group, and represents Control Associates at key customer sites. The role requires someone who can immediately contribute, especially with the upcoming shutdown season and significant calibration work expected.

Requirements

  • 5-8+ years of field service experience in industrial instrumentation.
  • Emerson Rosemount measurement solutions experience required (pressure, temperature, flow, and level).
  • Prior supervisory or lead technician experience strongly preferred.
  • Strong background in industrial instrumentation calibration and complex troubleshooting.
  • Proficiency with calibration tools and software (AMS, Procal).
  • Experience with shutdown/outage calibration work and high-volume projects.
  • Knowledge of wireless instrumentation setup and troubleshooting.
  • Familiarity with tank gauging and drum level instrumentation.
  • Experience with ROC panel programming and control theory.
  • Ability to read and interpret wiring diagrams.
  • Self-directed and does not require close supervision.
  • Takes ownership of outcomes and holds self to high standards.
  • Professional and customer-focused.
  • Comfortable representing Control Associates at premier industrial sites.
  • Team player who collaborates across groups.
  • Positive, accountable attitude.

Nice To Haves

  • Familiarity with Con Ed, Phillips 66, or similar tri-state industrial customers.
  • Engineering degree or technical school background preferred.

Responsibilities

  • Serve as the primary technical expert for Emerson and Rosemount pressure, temperature, flow, and level instrumentation.
  • Lead complex field calibrations, troubleshooting, device commissioning, and maintenance activities.
  • Manage high-volume calibration projects during shutdown and outage seasons.
  • Utilize calibration tools and software including AMS and Procal.
  • Support tank gauging, drum level instrumentation, and wireless instrumentation setup.
  • Apply ROC panel programming and control theory expertise.
  • Read and interpret wiring diagrams for complex instrumentation systems.
  • Lead, mentor, and develop junior technicians to build a high-performing field service team.
  • Set clear performance expectations and hold team members accountable.
  • Manage workload distribution and scheduling across multiple simultaneous jobs.
  • Lead by example by working alongside the team in the field.
  • Conduct direct, constructive performance conversations that develop team capabilities.
  • Collaborate across groups including valve repair, I&C, and warehouse teams.
  • Represent Control Associates professionally at customer sites throughout the tri-state area.
  • Build and maintain strong relationships with key customers including utilities and industrial operators.
  • Support business development efforts to grow the MSOL business.
  • Maintain strong administrative follow-through including time entry, expense reports, and job documentation.
  • Be available for emergency callouts and after-hours work as needed.

Benefits

  • Competitive compensation commensurate with experience
  • Base Salary range for this role is $85K-$100K
  • Overtime available
  • Bonus potential
  • Established MSOL business with strong customer relationships and immediate work pipeline
  • Long-term partnership with Emerson and other leading manufacturers
  • Real opportunity to build and grow the MSOL business
  • Supportive team environment with peer supervisors in valve repair and I&C
  • Comprehensive health, dental, and vision benefits
  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Generous paid time off
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