Senior Lending Assistant

Glacier Bancorp, Inc.•Mount Pleasant, TX

8h•Onsite

About The Position

The Senior Lending Assistant will report directly to the Market President and provide support, coaching, and leadership to operational lending assistants while maintaining a range of secretarial and clerical duties. During the Market President’s absence, the Senior Lending Assistant will maintain other duties relating to the loan function of the Bank and/or department in regards to keeping the business going.

Requirements

Displays passion, commitment, and drive to deliver an experience that improves our customer’s financial lives
Superior time management and organizational skills
Ability to learn new technology, adapt to change, demonstrate initiative and a commitment to continuous learning
Demonstrate professionalism in speech, demeanor, and dress
Be a team player/leader
Handle sensitive information with the highest degree of integrity and confidentiality
Expert knowledge in Microsoft Office (Word, Excel, PowerPoint and Outlook)
Minimum 2 years customer service experience
Minimum 3 years loan administrative experience in commercial, real estate and consumer loans
Must live within 45 minutes of the banks location listed below.

Nice To Haves

associates degree or higher preferred
Minimum 2 years management experience- preferred not required

Responsibilities

Represent the Bank in a courteous and professional manner
Provide support and coaching to other operational lending assistants and employees within the department and/or location
Directly service the department and/or location including, exercising independent judgement and discretion when making decisions for the betterment of the department and/or location and/or customer during the Market President’s absence
Take loan applications, obtain credit reports and process credit denials according to regulations
Type memos, letters, and reports
Greet customers and assist them with routine problems
Accept loan payments and deposits
Handle incoming telephone calls and mail
Obtain the necessary documents and legal papers for loans
Call and write letters to past due customers
Produce loan documents and renewal loans in an accurate and timely manner
Responsible for servicing loans, ie, payments, payoff quotes, and forwards to lenders and/or clients
Maintain knowledge of banking products and services in order to cross-sell to customers
Image documents into electronic filing system
Work exception reports
Identify and correct location and/or department procedural inefficiencies
Set up meetings, conference, and conference calls
Coordinate calendar/travel arrangements
Proactively monitor schedules to identify and resolve conflicts and inefficiencies
Maintain and approve timesheets, and/or leave requests for the department and/or location
Comply with all federal, state, and local regulatory rules and regulations governing financial institutions, as well as all company policies and procedures
Complete and pass all required regulatory compliance training as assigned
Perform any additional duties and tasks assigned by management