Senior Legal Technology & Operations Lead

Faire•San Francisco, CA

4d•Hybrid

About The Position

Faire is hiring a Senior Legal Technology & Operations Lead to shape the future of how our Legal team works. You'll help define Legal's AI roadmap, uplevel the team's operating performance, and run the systems and programs that allow Legal to scale with the business. We're looking for someone with deep familiarity across the legal technology stack and a strong track record in cross-functional program management. Success in this role requires being both a builder and an architect, pairing the ability to develop a long-term vision for world class legal operations with an operator’s willingness to drive execution and make it happen (fast).

Requirements

5+ years of experience in legal operations, legal technology, and contract management
Significant experience using GenAI tools and developing AI powered legal workflows
Fluency operating at the configuration layer of CLM (e.g., Ironclad) and eBilling platforms (e.g., Brightflag or equivalent), including building and evolving workflows, integrations, and reporting
Strong execution and project management skills, able to concurrently drive multiple work-streams and deadlines, with experience defining KRs and building dashboards a plus
Experience shaping outside counsel engagements, rate negotiations, alternative fee arrangements, accruals, spend optimization in partnership with Finance
Strong written and verbal communication, with the ability to move fluently between a legal conversation and a Finance, Sales, Product, or Engineering conversation
Demonstrated ownership mindset and comfort navigating ambiguity

Responsibilities

Help define Legal’s AI roadmap, identifying workflows that can be transformed with AI, designing and maintaining new builds, guiding build v buy decisions, driving adoption, and measuring impact
Optimize the rest of Faire's legal tech stack, including eBilling, litigation hold tooling, and matter management
Configure, administer, and continuously improve Faire's contract lifecycle management platform, including its workflows, integrations, and reporting, and the AI-driven tools that sit on top of it
Shape outside counsel and legal vendor strategy, supporting engagement, rate negotiation, alternative fee arrangements, accruals, and spend optimization
Uplevel the Legal team’s operating system, supporting annual planning, defining key results and metrics, building dashboards to track progress against goals, and shaping our operating cadences
Serve as a project manager for high-impact legal initiatives, scoping the work, partnering with cross-functional stakeholders to drive alignment, map timelines, and deliver on schedule
Build and maintain the team's knowledge infrastructure, including playbooks, templates, SOPs, and the internal hubs that make Legal workflows efficient and accessible to the business
Spot process gaps before others see them and ship scalable solutions