Senior Leave Administrator (Office of Human Resources)

UT Health San AntonioSan Antonio, TX
2d

About The Position

The Senior Leave Administrator is responsible for the advanced administration, oversight, and continuous improvement of employee leave programs. This role serves as a subject-matter expert for leave compliance and vendor coordination, ensuring programs are administered accurately, efficiently, and in alignment with UT Health San Antonio policy and regulatory requirements. The position partners closely with HR Operations, Payroll, HRIS, Legal, Time & Attendance, and external vendors to support a complex workforce across multiple employee populations.

Requirements

  • Relationship Management: Ability to interact with employees and managers in order to provide service and to support the organization.
  • Communication: Ability to effectively exchange information with stakeholders.
  • Business Acumen: Ability to comprehend and apply legal requirements to policy to help support overall mission of organization.
  • Leadership: Ability to contribute to initiatives and improve processes within the organization.
  • Ethical Practice: Ability to integrate core values, integrity, and accountability throughout all practices.
  • HR Expertise: Effective knowledge of principles, practices, and functions to administer benefits and leave programs.
  • Customer Service: Service oriented and exhibits a high degree of professionalism.
  • Advanced knowledge of federal and state leave laws and benefits regulations.
  • Experience administering benefits and leave within enterprise HR systems (Oracle HCM Cloud, UKG, Workday, or similar).
  • Ability to compile, generate, and analyze reports to support informed decision-making and ensure accuracy, compliance, and operational effectiveness.

Responsibilities

  • Acts as subject matter expert on leave policy/practice to effectively manage the inflow of requests for leave, including but not limited to - Emergency, FMLA, Military, Veterans' Health, and other paid time off inquiries.
  • Intake and resolution for inquiries to ensure effective achievement of legal compliance, which is timely and follows institutional guidelines.
  • Updates and maintains HR related policies, procedures, and form documents on the intranet platform (SharePoint).
  • Timely data entry of all record changes for payroll and benefits billing systems.
  • Interpret policies and regulations to ensure compliant leave determinations, documentation, and tracking.
  • Serve as the senior escalation resource for complex leave cases involving multiple concurrent leave types or accommodations.
  • Partner with Payroll to ensure accurate pay, accrual usage, and leave coding.
  • Quarterly and annual reporting to the state comptroller's office as required.
  • Tracks and reports on leave requests, changes, and exhaustion to effectively and timely communicate with stakeholders.
  • Performs all other duties as assigned.
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