Senior Learning and Instruction Manager

City Year•Philadelphia, PA

2d•$57,000 - $62,000•Onsite

About The Position

The Senior Learning and Instruction Manager (SLIM) will work with the Learning and Instruction team to support Impact Department leadership in developing site learning strategy. The SLIM will oversee the successful execution of the AmeriCorps Volunteer (ACV) Learning and Development strategy by coordinating the scheduling and implementation of site learning activities. The Senior Learning and Instruction Manager (SLIM) will report to the Senior Director of Learning and Instruction (SDLI). This is a year-round position, with a minimum of 4 days in-person at the office, Philadelphia and/or Norristown area schools, and Learning and Development Day (LDD) venues. The compensation range for this position is $57,000 to $62,000 annually, commensurate with experience. The anticipated start for this position is September 2026

Requirements

Bachelor’s/Associate’s degree in education, business administration, human resources or comparable experience
3-5 years of experience in curriculum development, adult learning, training and facilitation or comparable experience
Authorized documentation to work in the United States of America
Criminal background history clearance to work with school-age children
Microsoft 365 Suite (Teams, Power BI, SharePoint, Forms)
Curriculum design and development
Assessment and evaluation design
Survey design and analysis
Be physically-present, i.e. on-site, during all learning activities
Lift and carry instructional materials, books, and supplies up to 25 pounds
Ability to sit for extended periods and occasionally stand or walk
Manual dexterity for typing, writing, and handling office equipment
Visual acuity to read screens and printed materials
Hearing ability to participate in conversations and respond to video and phone calls
Ability to communicate clearly in person, by video and phone, and in writing
Operates in a professional office setting using standard office equipment
Requires travel to external venues for tours and Learning Events
Requires a valid driver’s license or reliable transportation for travel as part of job duties
Must have reliable internet access for remote or flexible work arrangements

Nice To Haves

City Year/AmeriCorps experience is a plus

Responsibilities

Partner with Impact department leadership to design a site learning strategy that centers on City Year’s culture, Clover Model, and Corps curriculum to drive Corps development
Oversee the yearlong scope and sequence for learning, ensuring all training from onboarding to graduation is scaffolded to meet the evolving needs of AmeriCorps volunteers
Customize national and local instructional content to ensure it remains relevant and effective for the varied needs of our Corps
Lead the end-to-end orchestration of major site learning events and milestones, including Summer Learning Institute, Mid-Year Summit, and Learning and Development Days, ensuring all logistics, materials, and venue setups are prepared
Manage site-wide learning calendars, ensuring all training operations are resource-efficient and aligned with department goals
Cultivate partnerships with internal and external content experts to deliver high-quality, sequenced training sessions that prepare our AmeriCorps volunteers for service with students
Build the capacity of our Impact team by preparing, coaching, and supporting internal and external facilitators to deliver engaging, high-impact learning sessions
Model a growth mindset and a deep commitment to City Year’s values, serving as a leader who fosters a culture of continuous learning
Provide actionable, feedback to facilitators and colleagues to refine their practice and ensure consistent, high-quality development experiences for all AmeriCorps volunteers
Collaborate with the Impact and Evaluation teams to foster a culture of continuous improvement, using training evaluations and impact data to refine our learning approach
Translate data into actionable insights that inform site strategy and help Impact leadership drive student and corps outcomes
Serve as a collaborative partner to site departments, supporting site-wide organizational initiatives, including interview days, service events, and cross-departmental committees
Performs additional responsibilities as assigned by the direct supervisor to advance City Year’s mission.